Customer Ratings & Reviews

Not performing cleanness for people who want to clean

Very cheap quality materials used here, vacuum is always so lost and confused. The bag insert is made of thin cardboard instead of plastic. Single roller that gets hair tangled often. Has a mop attachment, but doesn’t wash or dry it. I would say this thing is worth about $200 at most. Better offerings by competitors fir sure. I ended up with a Roborock S8 MaxV Ultra. I’ve tried Dreame X40 Ultra as well, returned it. Get a Roborock, don’t be fooled by the all the sposered videos on youtube for Dreame.

Dog hair gets stuck and ends up getting scattered everywhere

First of all price . 1200 reduced to 300 ? There's no way that piece of junk is worth that.2 8000pa suction ? Terrible at sucking anything it litteraly passes by an area and would leave crumbs and hairs right at its path . I had to play soccer with i start to throw those debris at its bottom to suck basically following the robot everywhere super frustrating. 3-mop terrible worthless draging a mop no pressere no vibration litteraly pass a paper after it path and its black .overall please dont do my mistake i bought when i was abroad thinking its a good deal by the time i opened the 30 return window was gone . Anyone know how i can return or complain for my money its been 2 months?

This has been nothing but a headache since it was purchased, and a big waste of money. This was bought for a family member as a gift, and now is past the timeframe to return. I am reasonably good with technology, and the go-to in the family to fix things when it's not working. I want to throw this device out the door, it's so frustrating. The app is behind in times - it's slow and glitchy, and only works when it wants to. There is an update that will not install. I went so far as to carry the whole unit to be right next to the router, and it still won't update. The last few times I've tried to get it to vacuum, it starts, does a few spins in a span of three feet, and then goes back to its dock and self-empties. This was our first attempt at the robot vacuum, and unfortunately, might be our last.

Cleans well when it works which is close to never. It will come off the charger and stop with a trouble code. Never runs the whole cycle and just glitchy overall

Does not clean much and makes too much noise so can’t use while you are working from home or while sleeping

Decent, but can't handle my high pile rug so it sticks to the hard surface areas.

I have had it for less than a year, stopped charging 3 months ago

The map that the vacuum did, disappeared already twice. Then when you ask for an specific room, it only does one portion, it does not do everything. For the amount of money that it cost, I wouldn't recommend this product. Last thing, if you use the max power, drains the battery in less than 20 minutes.

I liked it the first time. But after that it was a nightmare. It keeps clogging and I have it empty after every session. I live in a small apartment not much dirt for it to be clogging like this. The moping feature is the bare minimum. It constantly leaks water even when you’re not using it. It just pushes the water around. It keeps acting like it wants to turn off in the middle of each vacuum session. It doesn’t dock by itself anymore even if it’s done cleaning the room it will still idle and I have to manually send it to dock and charge. Please don’t get it any other is better.

Absolute junk. 2 weeks after running it and it just says “offline”. Can’t do anything in the app and gives no option to simply reset. Customer service is unreachable. Beware!!!!!

Product isn’t what I was expecting. It never fully connects to WiFi so the schedule I have it on doesn’t ever work automatically. Also when it docks, the suction to get the dirt out doesn’t ever fully get all of it out and I end up having to do it myself. Don’t really recommend.

I work harder than the vacuum! It’s constantly getting errors. I really needed my life to be a little easier, now I have an expensive vacuum that causes more problems than it worth and I’m 3 days past return. I’m so frustrated with this purchase! I’ve had several robot vacuums and this one takes the cake for the worst!

This is a good product with alot of uodated features! However if you have pets and pet hair this is NOT for you! The hair gets stuck in the conrainer and you have to dig it our manually.

will not connect to wifi, it is not easy to work with

I have been using the Ultravision for a couple of days in a home with a toddler and a dog that sheds a lot. Keeping up with pet hair and daily messes can be challenging, but this vacuum has proven to be a reliable and efficient cleaning companion. It picks up dirt, dust, and pet hair, while the fast mapping ensures thorough coverage of each room. The quiet operation is a plus, allowing it to run without disturbing naps or daily activities. It is only loud when it empties the dustbin, but we configured it to do so manually. It offers convenient features like app and voice control, self-charging, and a long battery life, making it easy to integrate into a busy household. The mop function works okay for light cleaning but isn’t a full replacement for deeper mopping. The vacuum navigates well, avoiding furniture and obstacles without getting stuck. However, it does have occasional navigation hiccups, and the small dustbin requires frequent emptying, especially with a shedding pet. The initial setup can be a bit tricky, but once configured, it runs smoothly. Overall, despite a few minor drawbacks, the Ultravision is a solid investment for anyone looking to automate their cleaning routine, especially in a household with pets and young children. Definitely worth it!!!!!

Stopped working after 5 months. It started with not cleaning making loud noise, then to say sensor error and finally not charging to not turning on at all.

It not going to do the job for you, seems like it works fir dust only

Do NOT buy. 1st… it pair with cell phones, wnd we’ve tried mutile cell phones AND myltiple internet devices. 2nd, it does clean solid floors “okay.” I found kyself following it and still picking up small particles after. LASTSLY, it DOES NOT clean carpeting at all. Ultimately, it may be cheaper, AND, clearly, you get what you pay for. Wr sre totally goign to return this piece of crap.