Customer Ratings & Reviews

Decent, but can't handle my high pile rug so it sticks to the hard surface areas.

The map that the vacuum did, disappeared already twice. Then when you ask for an specific room, it only does one portion, it does not do everything. For the amount of money that it cost, I wouldn't recommend this product. Last thing, if you use the max power, drains the battery in less than 20 minutes.

Because we have so many dogs and cats that this was not good for our home, took it back

I liked it the first time. But after that it was a nightmare. It keeps clogging and I have it empty after every session. I live in a small apartment not much dirt for it to be clogging like this. The moping feature is the bare minimum. It constantly leaks water even when you’re not using it. It just pushes the water around. It keeps acting like it wants to turn off in the middle of each vacuum session. It doesn’t dock by itself anymore even if it’s done cleaning the room it will still idle and I have to manually send it to dock and charge. Please don’t get it any other is better.

Product isn’t what I was expecting. It never fully connects to WiFi so the schedule I have it on doesn’t ever work automatically. Also when it docks, the suction to get the dirt out doesn’t ever fully get all of it out and I end up having to do it myself. Don’t really recommend.

will not connect to wifi, it is not easy to work with

Absolute junk. 2 weeks after running it and it just says “offline”. Can’t do anything in the app and gives no option to simply reset. Customer service is unreachable. Beware!!!!!

This vacuum keeps getting stuck in random spots in the house. The vacuum is not strong and doesn’t pick up everything on his way. I want to return it but I don’t have the box it came with

It is not working properly, need to contact the store

It not going to do the job for you, seems like it works fir dust only

Do NOT buy. 1st… it pair with cell phones, wnd we’ve tried mutile cell phones AND myltiple internet devices. 2nd, it does clean solid floors “okay.” I found kyself following it and still picking up small particles after. LASTSLY, it DOES NOT clean carpeting at all. Ultimately, it may be cheaper, AND, clearly, you get what you pay for. Wr sre totally goign to return this piece of crap.

This is a good product with alot of uodated features! However if you have pets and pet hair this is NOT for you! The hair gets stuck in the conrainer and you have to dig it our manually.

I have been using the Ultravision for a couple of days in a home with a toddler and a dog that sheds a lot. Keeping up with pet hair and daily messes can be challenging, but this vacuum has proven to be a reliable and efficient cleaning companion. It picks up dirt, dust, and pet hair, while the fast mapping ensures thorough coverage of each room. The quiet operation is a plus, allowing it to run without disturbing naps or daily activities. It is only loud when it empties the dustbin, but we configured it to do so manually. It offers convenient features like app and voice control, self-charging, and a long battery life, making it easy to integrate into a busy household. The mop function works okay for light cleaning but isn’t a full replacement for deeper mopping. The vacuum navigates well, avoiding furniture and obstacles without getting stuck. However, it does have occasional navigation hiccups, and the small dustbin requires frequent emptying, especially with a shedding pet. The initial setup can be a bit tricky, but once configured, it runs smoothly. Overall, despite a few minor drawbacks, the Ultravision is a solid investment for anyone looking to automate their cleaning routine, especially in a household with pets and young children. Definitely worth it!!!!!

Stopped working after 5 months. It started with not cleaning making loud noise, then to say sensor error and finally not charging to not turning on at all.

Not cleaning the even small dirt particle, by the time we open the box the return window closed,so unable to return.

I have had it for less than a year, stopped charging 3 months ago

When the camera function is on, the robot has no clue where it is and runs into a "localization error". Bump mode works good. Other than the camera function being usless, the robot is just alright.

I work harder than the vacuum! It’s constantly getting errors. I really needed my life to be a little easier, now I have an expensive vacuum that causes more problems than it worth and I’m 3 days past return. I’m so frustrated with this purchase! I’ve had several robot vacuums and this one takes the cake for the worst!

The device is not working as expected. The smart sensor does not recognize some of the objects on the rooms and constantly getting caught

I bought 3 of these. 1 immediately we noticed had technical problems so returned it. The other 2 appeared to be doing the job but we noticed over time the floors were getting more and more brown, they were literally just mixing dirt with water and spreading dirty water over the floor which over time turned our white floors brown.