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Customer Ratings & Reviews

$299.99
Save $780
Comp. Value: $1,079.99

Customer reviews

Rating 4.3 out of 5 stars with 923 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the UltraVision Self-Empty Robot Vacuum & Mop's cleaning performance, suction power, and navigation capabilities. Users also appreciate the easy mapping function and reasonable noise level. However, some customers have experienced issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 923 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been incredible. I run it every night and it work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Height

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Having a little trouble getting the camera working but besides that it’s perfect because it can get under almost anything.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Vacuum

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty darn good for what’s to come with it , i say 10/10 for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a cheaper (and less expensive) robot vacuum and mop. Could not get it to work. Got a great deal on this. Super powerful and easy to use. Very satisfied with its operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. But still need improvements. But overall works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i recommend this for you if you want your house clean.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Explore other brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this vacuum because the brushes kept messing up and it was forever offline. I replaced it with a shark brand from Amazon because I could get any assistance in a Best Buy store.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommended

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my wife, super handy and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered in mint condition. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful, it has definitely change my life in terms of cleaning . I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars if the brushes were larger and had a wider cleaning area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It was an upgrade. I used everyday since I have a dog and it’s a must !! I highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bopep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price but only used it for a few months was not very happy with the overall clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I named him Kevin lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have a schedule for my bot! Coming home to clean house makes my day. The purchase is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got it as yet but I gave it 5 stars cause of price, features, etc. I'm from out the country but do alot of purchases from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Must have of you have laid on the house. Did pickup hair but will get stuck in roller. Put suction on high.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and app are easy to use and customer friendly. Mapping feature and vacuum work amazing, the reason for my 2 star rating is that I’ve had it less than 30 days and I’m already having issues with it. The spinning brush is not working, we’ve followed all of the troubleshooting instructions and it’s still not working. We’ll probably look to exchange it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect robo sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so great tracks the house cleans and right back t its dock .we have cats and dose a great job very good value and easy to program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep an eye for a good deal. This device works incredibly well. Big help keeping the house presentable when I have little time to vacuum and mop the floors. We have LVP.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot vacuums just may not be for me because everyone else talks about how they love theirs. This one is loud, gets lost more often than not, and requires frequent app updates. I find myself getting out the upright vacuum often just to avoid the frustration I know that is waiting for me with this piece of junk. Never attempted the mop function, I’m sure it’s not fun.

    No, I would not recommend this to a friend