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Customer Ratings & Reviews

$1,079.99

Customer reviews

Rating 4.3 out of 5 stars with 923 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers express satisfaction with the UltraVision Self-Empty Robot Vacuum & Mop's cleaning performance, suction power, and navigation capabilities. Users also appreciate the easy mapping function and reasonable noise level. However, some customers have experienced issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 923 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best by far. It works very well and functional. Easy to use and operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for schedule vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for moping as well as vacuuming. Enjoying every day

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't suck up good. Had issues getting it remove trash to tower bag. Had cheap Chinese one that was better. Wouldn't buy this brand again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this robot vacuum, but it’s been disappointing. It often gets stuck on carpets and furniture, misses corners, and the mapping system is very inconsistent. The suction power is okay, but definitely not enough for pet hair. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is good. Trash would get jammed so easily and a cleaning is needed every single time. Mop is a big failure because it doesn't set automatically where mob is needed and where it is not. App is not that great to operate. This version of Bobsweep seems to be a failure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even begin with this review? From the moment I unboxed this product, it was a frustrating and disappointing experience. I picked it up on sale for $300 and thought I was getting a great deal—what a steal, right? Unfortunately, that excitement quickly turned into regret. Right out of the gate, the robot vacuum had major issues returning to its base station. I made sure the software was fully updated, and for context, I’m not new to these devices—I’ve owned various robot vacuums over the last 15 years and consider myself pretty tech-savvy. Despite that, I spent over three hours trying to troubleshoot the issues, hoping I could get it to work properly. No luck. The vacuum would leave the base, but instead of mapping and cleaning the house, it would scan only about a quarter of a single room before getting confused. When it came time to return to the base, it simply couldn’t do it. The error message consistently said the base was offline, even though everything was set up correctly. After exhausting all possible solutions, I had no choice but to give up and return it. Save yourself the headache, the time, and the hassle—look elsewhere. This product simply isn't ready for prime time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What s deal this was!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing piece of technology! Does everything but make the bed! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product to have to do simple cleanups. Very satisfied with my purchase it is worth every dollar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gone awry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my parents for Christmas. They have fine haired cats and she says she has to clean out the suction tube every time she uses it because it clogs. I’m so sad because I wanted to make her life easier and not have to vacuum so often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums and mops great! I use it on wood floors. Also very good at mapping floor for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    El robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente calidad, lo recomiendo al 100%, no dude en obtenerlo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedro Nichols

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever and I highly recommend this item to all home or apartment owners trust and believe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing takes care of my house like a maid. The app works great specially the scheduling and making a map of your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on hard wood floors. It is loud needs to be made quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying Bob cleaning my livingroom and kitchen. Save me a lot of time. The mop feature works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful hands free. My dogs find it interesting! Great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s supper convenient and not loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it dies it’s work while I perform other choes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and functionality. Its great value with Best Buy discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot exceptional- forget about it for couple of weeks. I'm pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected! I love coming home to a nicely vacuumed home

    I would recommend this to a friend