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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 161 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Apple iPhone 5s, frequently praising its ease of use, attractive price, and good camera quality. Many appreciate the phone's overall performance and long battery life, while some found the memory sufficient for their needs. A common negative comment was that the screen size is smaller than preferred by some users. The phone's overall positive reception suggests it remains a valuable option for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-161 of 161 reviews
  • Rated 1 out of 5 stars

    Locked phone with no SIM Card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the phone locked without a SIM card. Boost Mobile customer service was unable to help over the phone. Best Buy customer service said they did not have a SIM card available at this time for the phone. We had to return to Best Buy because would could not get it unlocked.

    No, I would not recommend this to a friend