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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are positive about the Samsung Galaxy J7 (2016) 4G LTE, frequently praising its camera quality, screen size, and ease of use. Many also appreciate the phone's price and battery life, along with its sufficient storage and memory. A few users mentioned the lack of a notification light as a drawback. Overall, the feedback highlights a generally positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 798 reviews
  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good, but I am sure there are better ones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice phone but becomes defective fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats very quickly. Takes time to charge. Freezes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow, drops call, battery runs out, phone gets hot

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was goo i liked my items you should buy it tooo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    just sent i.for repair at only a month old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just sent my phone in for repair at only one month old. it was constantly hanging up in the middle of call and the phone would turn on and off on its own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    three defective phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three defective phones in a row! when receiving a call from the phone, you could not understand the caller, horrible sound!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 1st cell back after 1st week. Replacement phone has same problems. Both phones battery drains fast, even with battery saving modes on. Poor overall performance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Upgrade to my samsung s3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay I love my new phone. It's definitely an upgrade to my samsung galaxy s3. I wanted to get an samsung galaxy s4 but its been out of stock for awhile for boost. I read some reviews for this phone and decided to take a chance. Its about the same price for the s4 and I really needed a new phone. I could no longer use the charging port on my s3. This phone is bigger than what I'm use to. It's also has some new updates compared to my old s3. It has a great camera. The battery life is not too bad but I dont usually run on apps all day. Speaker phone is loud (which is greeeaaaat). I can run games way better on it than my s3, good for pokemon go. Haha. Overall really glad I decided to purchase it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a piece of junk would not work had to constantly factory reset phone .eventually had to buy a new phone .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Notification light

    Rated 4 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace a Samsung Galaxy 3. At first, I thought the larger size might be too bulky, but it has been fine and I kinda like the larger screen. The phone comes with some preloaded apps, which is OK, but I can't figure how to get rid of some that I don't need, like Uber. There ain't no Uber in the country. Like others have mentioned, I do miss the notification light for messages, emails, and the like. The manual actually says it's there, but it's not. I just have to remember to check the phone every few minutes, instead of depending on an alert light flashing. But, you really ought to fix that Samsung. Otherwise, no real complaints with the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low end of phones wouldn't recommend drops signal cheep for the price so you get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats and Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black out by itself and it gets really hot.....................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Everything the device, function etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best midline phone on market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is designed and assembly very nicely, has great speed, memory, camera ect. For the price theres no phone to compare for the price, over all i believe this phone falls between a samsung s5 to s6. If your on the fence on which to buy you wont be disappointed with the j7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Didn't Work For Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to own this phone and I did like it but after three days I knew it wasn't for me. Remember, my issues are my issues and may not be an issue for you. When the phone is turned off and charging there is no light to let you know it's charging and when the charging is complete. When a notification is received (text, calendar, etc.) there is no light that blinks to inform you a notification has been received. A notification (text being most important for me) sound is not heard while playing music through wired earbuds, bluetooth earbuds, or bluetooth headphones. The notification sound does come through when nothing is playing through the headset but that doesn't do me any good. That was a huge let down as I always listen to music through my phone with either of these devices when out and about and the notification sounds where never heard over the music. Having a husband and children (although adults and one being special needs) makes it very important to respond to text right away. Someone at BB stated that that could have been tweaked somehow to work but I looked into everything I could on this phone including turning up the notification sound with no success. If there is a way for a customer to fix that issue please post it to the comment section of this review so someone else may be helped. This is a very nice phone, I had it in my wish list for a while, but I couldn't get past those issues. The camera focused very quickly and took nice photos with the flash on or off. Although it was tricky at times to get a steady focus up close while holding the phone with my hands. (Not a selfie, I was taking a pic of someone in a photograph to use as a contact photo.) I had to use a mini tripod and sit it on a flat surface to get a clear photo up close. Thank you and many Blessings.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    As good as it gets!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a work of art. Spectacular speed, beautiful camera, and outstanding screen size! Do yourself a favor and pick one of these phones up as soon as possible . You wont regret it. Simply amazing! No cons at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Awesome phone at an awesome price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It has a large screen, good camera, & the battery life lasts much longer than my previous Samsung android.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price. The battery life is very good. Operation is smooth without any quirks or problems, like my old phone had. The size is bigger which took a minute to get used to, but now I wouldn't go back to a smaller screen. It is a thin phone however and pairs well with an incipio case.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    change for the better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a LG products guy until someone decided to make a great phone better, I had the LG stylo when it first came out and never had a problem with it. Then after a factory update it quit working completely and traded for a Stylo 2 . Right out of the gate it never performed and took it back to geek squad thinking maybe it was bad, did this again 2 more times. Finally got smart and traded for the Samsung J7. Wow what a phone, fast and light. My old LG would stop working after it got over 75 degrees in my warehouse so far with 90 plus temps still working like a charm. Sorry LG what goods a phone if you can't make or receive calls unless your setting in a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing the old samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone wish they still made them. I would recommend

    I would recommend this to a friend