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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 572 reviews

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88%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Samsung Galaxy Prevail 4G's price, camera quality, ease of use, and battery life. Many also appreciate its features and screen size, finding it easy to use and suitable for everyday needs. However, some users experienced issues with the phone's performance and memory capacity. A few also reported problems with call reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 572 reviews
  • Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect phone for my teenager. I don't have to worry about my phone bill ever changing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and inexpensive cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on sale to replace my old phone. I really like this phone and am able to check my e-mails and listen to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone clear good pics has been a very good phone and I've had a few other phones and they have cracked or broke quickly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am partial to Samsung products. I have not had a problem with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    good phone for a biginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not advance like gs3 but comparable. happy that I chose it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a nice phone for a decent price. This phone is exactly what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby was still using a flip phone. Simple to use. He loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price I paid, it far exceeds in value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much into technology, but this phone far exceeded my expectations. For me this phone does what I need it to do plus far more. Very pleased that I also purchased one for my wife the next day. Excellent buy, excellent value, excellent product, and excellent service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goos phone with a lot of different applications and good price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone works really well and got it for a great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought phones from Best Buy before and this phone had been the best thus far. Reliable and quick downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is slim, easy to use and have some nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy and fast, i happy everytime great. Recomende.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    i love my phone. easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Better memory and longer lasting life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed
    Cons mentioned:
    Reception

    Rated 5 out of 5 stars

    Great Budget Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this phone up (Prevail LTE) at Best Buy on an amazing sale. First I would say purchase this phone when it's on sale this phone is well worth it at $100 or less. So far the phone has been great and I really have no major complaints. Everything seems to run smooth, the battery life seems to be above average these days and the phone quality seems to be better then most budget phones out there (except Moto G/Moto E are also good budget phones). I have only a few minor issues which are expected and related to the fact it's a budget phone. -The screen is not HD and coming from an HD screen it's noticeable but as you use the phone you get use to it. If you watched a lot of video this may bother you, but it's not a terrible screen, it's middle of the road. -The previous/back and recent apps touch keys do not light up making it slightly annoying in dark rooms. -There is no ambient light sensor! this is a feature I wish the phone had. This means the phone's backlight does not adjust automatically based on the light around you. Not having this feature is where you drain a lot of the battery from. To be fair the phone does put the backlight bar right in the pull down menu for easy access and there are apps/widget that let you have presets on the fly (for example Cobrets app). -*-*-Another review mention the reception; I noticed the same thing the reception bars most of the time only show 0 bars to 2 bars. Other phones I had would show more at the same location. I've yet to have an issue with call quality or when I perform a speed test with the low bars I still get pretty good speeds better then my 3G that showed higher bars. In my opinion I think the 0 to 2 bars that are showed a lot of the time is a software issue, that may get fixed in a update. An iPhone I had, had the same issue and got an update.-*-*- Overall for a budget phone this gives you a lot of features that most people will want and use daily. *On a side note anyone coming from a Moto G may want to download the Google Keyboard app. I was use to the standard Google Keyboard and found the Samsung to be a little cumbersome. Quick Points: (+) Price, Processor, Battery, 4G, Slim design, Decent Speaker (-) No HD Screen, No Ambient Light Sensor!, Back/Recent Apps touch keys don't light up Hope this helps...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i don't have nothing bad to say about this phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. Great phone for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Starter Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 12 year old daughter as her first phone. Basically a Samsung Galaxy 3. FYI only place to find cases and screen covers for this model is online so plan in advance. Went with Boost because it was just more bang for the buck with data options. Basically the same as the Sprint coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the cell phone. It is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough phone for my needs. Text ,talk, and access to the internet.

    I would recommend this to a friend