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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 572 reviews

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88%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Samsung Galaxy Prevail 4G's price, camera quality, ease of use, and battery life. Many also appreciate its features and screen size, finding it easy to use and suitable for everyday needs. However, some users experienced issues with the phone's performance and memory capacity. A few also reported problems with call reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 572 reviews
  • Rated 3 out of 5 stars

    not my best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Boost phone and card on our last visit to Best Buy. The phone was not set up because supposedly we had to wait for Verizon (previous service) to transfer numbers. Our phone books were not transferred. We had to manually install all the numbers. And there were no $35 phone cards so we had a $5.00 credit on each account. Three phone calls later I was able to apply one credit. Best Buy was our first choice because of excellent service. NOT THIS TIME!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gr8. Love this phone. Has all the features I wantes

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. One of the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone that's not expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great phone for the person that doesn't have to live on their phone. Great for texting, talking and if you need to keep up with your Facebook friends. Charges pretty fast and keeps a charge through the day unless your constantly on it. For the price it's a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on $40 Black Friday special. So worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone but it wasn't for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but to small for me.I have big hands and need a larger key boardscreen.Good for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Was a replacement for my brother's HTC. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how clear the screen is and the sound is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good phone, no phone case in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but was unhappy that I had to order the case on-line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for our high school age boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced Galaxy phone for the teenagers in the family. Nice screen, Samsung is all we use in our family for cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes good pictures plus has a flash. Needs a memory card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for no contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone. It performs as intended and gives me no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone and very easy to use, i love how it takes pictures. i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great service even in the country where my AT&T phone seems sketchy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the emojis. The storage is awesome. It's enough for all my music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fairly simple and basic smartphone great for people who are not that tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my 8 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a gift for my son, so he can stay off mine. I was able to by pass the activation and he will be able to use this with wifi only. If the phone last maybe in the future he will be ready for an actual plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features but not as easy to use as I had hope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone so the learning curve is steeper than I had expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice improvement over my zten100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very adequate entry level smartphone. Seemd reliable so far. Battery life is ok. Got it for the Mrs. I run the old zten100.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a samsung fan, on a budget, so this was very conveinient for me at the time as it was on sale for about 60 bucks. After updating to the latest operating system i was pleased with the apps that come standard now with lollipop. Personally id rather have the galaxy s4 (my fav) but this is close enough to suffice

    I would recommend this to a friend