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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 572 reviews

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88%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Samsung Galaxy Prevail 4G's price, camera quality, ease of use, and battery life. Many also appreciate its features and screen size, finding it easy to use and suitable for everyday needs. However, some users experienced issues with the phone's performance and memory capacity. A few also reported problems with call reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 572 reviews
  • Rated 2 out of 5 stars

    OK phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a lot of good features, but I have had quite a few problems with it too. Will try to find a better one if it continues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good size, good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my "go to" electronic device. Web browser, camera, and communications all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase this phone. It was for my granddaughter who is 13. She LOVED IT. Perfect for her,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to start offer with using a smart phone. Easy to use and easy to accessorize

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera works great sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone it is a little slow and some of my apps shut down for no reason. Screen is easy to see and the sound is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok fir fouteen yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very fast only charges when turned off doesnt hold a goid charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second same phone because I dropped the other one and the phone has worked great. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, my 11 year old son took about an hour to learn a lot of the functions....worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple cheap smart phone great for a back up but not for main phone I just needed something fast but did not like it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Ok samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest Samsung phone available but not the worst either. Has a good camera but the screen gets stuck or frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung thru and thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience is Samsung superior product. Agent was very helpful and motivating with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to power on with the physical button on the front. Nice size- not overly large. Nice camera it takes decent pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone features at old phone price! Buy the case too.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Problems charging & glitching at times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of issues with this phone. It glitches at times and we have issues with the phone not taking a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my upgrade from galaxy pro 8.4, really like it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for a starter smart phone, but would not recommend for hi tec peoole

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone, long battery, great camera,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the purchase of this phone has every thing I wanted and every thing I need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this phone it's reliable has great wifi and has alot of options and add ons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Plain Jane Samsung smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works pretty good, although for some reason I always get better signal when i turn off the 4g LTE. There are not many options or settings available, for example the option to block callers. I went from a samsung galaxy s4 to this phone so its quite a downgrade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good camera love taking pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone it is great..internet is good.apps download fast.overall its a great phone.

    I would recommend this to a friend