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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 126 reviews

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Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Rated 1 out of 5 stars

    Magnetron issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 3/2021 , Magnetron issue by 11/2023 … minimal use and never used the convection feature . I wish I could give zero stars … newly remodeled Bosch kitchen , I can’t bring myself to purchase again so I’ll have all Bosch and another brand in my kitchen We thought it was our breaker box , simple fix replace the breaker and it still blows …. Ran an extension cord from the microwave to another outlet , turned it to 30 secs and same issue with microwave lights flashing and going out with 10 secs

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi BlueChip, thanks for your review. We're sorry to hear that you're experiencing trouble with your microwave. This is not indicative of the high-quality and reliability Bosch products are known for, and we apologize for any inconvenience. If assistance is needed with scheduling a service visit, you can call our customer care team at 1-800-944-2904 for real-time support or locate an authorized service provider in your area by visiting Bosch's website. Thank you. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Great microwave/convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Bosch lovers and decided to give the microwave with convection a go. We had a small learning curve as our old Bosch microwave did not have the convection capability. We are still trying to find a pan that doesn't buckle when using the convection feature but other than that it's great to have the convection option, it's like having a second oven. Convection won't have you cooking faster but it is convenient to be able use the microwave for just warming up coffee, soups and left overs. We enjoy it and it looks nice too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a good unit and works well. It is noisier than I anticipated. Some cooking instructions are not intuitive....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Elegance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added this microwave to my Bosch kitchen. The operation is simple, the look is elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has a lot of space. You can pretty much fit an entire chicken if you wanted to with plenty of leftover space. It has plenty of power. I did however found that the popcorn feature leaves a several more kettle corn un-pop compare to my old microwave. The fan pushes a lot of air when cooking which is a nice feature since my old microwave did not have enough power to push all air out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice microwave. Lots of features, can comes on automatically with each use, sleek design. A little on the heavy side….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features. The microwave is a little noisier than I had expected, but not obnoxious. The Best Buy crew did a great job installing the microwave!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bosch 800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Bosch microwave. I love the microwave, but it is my 3 rd in 4 years because they always blow up. It is not our electrical. Unfortunately, this one fits best in the spot we have to put it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great, plenty powerful. The convection oven works great and American made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the Bosch name BUT missed out on quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shopping experience was excellent. The Bosch 800 series microwave was delivered as promised. The installation was slow as there was no template for the installation. The written instructions were some help, but we had to measure the actual microwave. The little strip to mount the microwave on the wall is cheap and bends easily when trying to mount. The swivel clip nut on top for mounting will push into the microwave way to easily--watch out; we had to get customer service help to send a tech to recover the 3 nuts that were pushed into the unit. After installation, we find that the stainless steel finish is impossible to make it look perfect. It took four polishing efforts to make it clean looking. I wish I had gone with the GE profile that was being replaced after 12 years. It still looked new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave is perfect. I love the various settings. It's very easy to use. I wouldn't change anything about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same Bosch microwave, did not last 5 years. To fix it would have cost almost as much as a new one! So bought the same thing, keeping my fingers crossed that this one lasts longer!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi CRAMiami, thanks for your review of model HMV8053U. We're sorry to hear about your experience with your previous microwave. This is uncharacteristic of the high-quality products Bosch is known for, and we apologize for any inconvenience. Your feedback is very helpful to us and will be redirected to the appropriate teams for further review and consideration. If you need any product-related assistance, feel free to reach out to our Customer Care team at 800-944-2904 for real-time support. Thank you for choosing Bosch. BoschAppliancesUSA

  • Rated 2 out of 5 stars

    Would I buy it again?....no

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave to use the convection oven. I am now on my second replacement as the first one and now this one will not heat to temperature. If I set it at 400 it will only heat to 300. 2 repairmen have stated that there is something wrong and now I'm waiting for the third replacement. I have not yet been able to use the convection oven. I question the quality of this product.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi ChristyL, thanks for taking the time to share your review. We're sorry to hear this has been your experience. This does not reflect the level of quality Bosch strives to provide to our customers, and we apologize for any inconvenience. Your feedback will be sent to the appropriate teams for further consideration, as we are committed to continually improving our products and services. If we can assist with any product-related issues or inquiries, please call 800-944-2904 to speak with a Customer Care team member. Thank you for choosing Bosch. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this microwave for a short time but it is everything we hoped for. Priced higher than most other microwaves it performs like no other. Not only does it work as a microwave to reheat and or cook foods it also has the ability to cook as a convection oven. We have yet to discover what else it might do. Oh yes, it also looks quite impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks good. I’m sure we are not getting the most of it as the controls do not appear to be self explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work as expected ease of use enough power for all need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality microwave for the price. Easy to use and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave oven. It allows for more flexibility in the kitchen when needing to cook multiple things. With the convection capabilities, it can whip up a dessert while dinner is in the oven.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A poorly done bit of computer science....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy in operation. The bell is very quiet and easy to miss over the noise. Continues to make grinding noise for minutes after cooking is done. User experience on control panel is awful. You will need to keep the book handy. They have a laminated Quick Reference card which does not contain any information on all the numbered modes, its only in the book. Every mode, like Reheat is Re 1, Re 2, Re 3. Each mode is like this with no hints as to what the difference is between Mode 1, 3, 5 etc. Then there is the "More Modes" button which is 1-5, feeling lucky? Take your best guess or look it up in the book. I took my label maker and made some labels for the front so I could file the book away. Looks less then aesthetic, its a crude hack. The unit has an alpha/numeric display but they couldn't be bothered to put a hint on screen. I really want to reject the unit but that would cost me a few hundred so I am just dissatisfied. Nothing to do with BestBuy its all on Braun. I will not be buying any more Braun appliances. Dont buy this unit.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Cooksey, thank you for sharing your review and experience with your Bosch microwave. We're sorry to hear of your disappointment. We will be sure to share this information with our product team. If you have any further questions or concerns, feel free to contact our 24/7 customer support team at 800-944-2904. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    good quality product but on light bulb missing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything goes well with my Bosch - 800 series, except that there is one light bulb missing under the microwave (left side)

    I would recommend this to a friend