Customer Ratings & Reviews
- Model:
- SHP9PCM5N
- |
- SKU:
- 6543003
Customer reviews
Rating 4.5 out of 5 stars with 150 reviews
(150 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Benchmark Series dishwasher for its quiet operation, effective cleaning, and useful interior lighting. Many are impressed with its unexpectedly large capacity and the effectiveness of its water softener. However, some customers have expressed concerns regarding the rack design, button responsiveness, silverware space, and cycle time. A few customers reported issues with the unit's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Simply THE BEST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing dishwasher. Everything is super clean, but that goes without saying. What is nice is the way the racks are organized, the flexibility of the rack heights, and all the cycles. But best of all - IT IS SILENT! I mean, you can stand next to it and there is no sound. Great purchases!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Does a great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was a replacement for a Monogram one that broke after only 3 years. I did my research and chose this one due to good reviews on cleaning and durability. I have only had it about 1 month but so far I am very happy with this appliance. It does an excellent job of cleaning dishes, cutlery and glassware.
I would recommend this to a friend Rated 5 out of 5 stars
Best Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher we’ve ever owned (and after 40 years we’ve had at least 6)!! This dishwasher does a fantastic job! Bosch states that you only need to remove scraps from the plates and all other items. I did so fearing that some would not be totally clean. They were right! This DW is so quiet and for the first time, I have a machine that does dry everything including plastics!! Best purchase we’ve ever made!!!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Extremely quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet, well built machine. Hope it hold up for a long time. Installation thru Best Buy was excellent.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Shhhh....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes very well, and works quietly. Multiple cycle options. Interior lights a plus. Excellent product - third Bosch dishwasher.
I would recommend this to a friend Rated 5 out of 5 stars
Dishwasher for small or large loads
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher for small or large loads plus great loading racks
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Almost Perfect Dishwashet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced this model for an older Bosch dishwasher that wasn’t working properly and was 10-15 years old. The new model is even quieter and I love that it turns completely off when the cycle is complete. The only downside is the smaller utensil tray but I kept my old one when I recycled the old Bosch. It works perfectly. I don’t know why Bosch downsized it. The third level was an absolute must as I made full use of it in my 3rd shelf.
I would recommend this to a friend Rated 4 out of 5 stars
I'm sure any lessor priced dishwasher is fine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the small flatware container. Not happy that the 3rd small rack - I don't feel is necessary - it reduces the overal capacity of the rest of interior space for taller items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too many issues!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues. First, the door is cheaply made and misaligned. Second, the first time I filled up the rinse dispenser, it completely leaked down the door. The reason is it isn't properly sealed. There is no way for me to fix it and thus can't use any rinse. Third, my online purchased qualified for a $100 rebate. I provided all the necessary documents including the serial number and copy of my online invoice / receipt. They refused to accept the receipt and claim I must somehow get the major big box store to personally send them an email for proof of purchase.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RMVJoe, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Our Bosch customer care team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Rated 1 out of 5 stars
Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with salesman and installation. No one told us that it would not hook up to our current water system. We were told that we would need to cut a hole in our basement ceiling.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi TeresaM, thanks for your review. When installing new appliances it is always recommended and advised to review the appliance's spec sheet and install guide for all needed measurements and dimensions. These documents can be found on the appliance's product page under the Manuals tab. If you have any additional questions, please contact a professional installer.



































