Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 38 dBA - Stainless Steel

When a recent power surge in our neighborhood took out a few of our appliances, our LG dishwasher fell victim.. Not wanting to deal with the repair service and inevitable delays associated with that, we decided to replace it. Our model was the last of the LGs outside the Signature/Studio models to have interior lighting and that feature is important to us. For the replacement I wanted to try something different than what we had as the third rack layout and cleaning on the LG wasn't as good as I hoped. While I could make it work with careful loading of the middle rack, I wanted better. So machines with interior lights and better third rack cleaning basically came down to Bosch Benchmark or Miele 75XX series. There is a $1.000 price delta between Bosch and Miele. Although the Miele has a rotating spray arm above the third rack unlike the Bosch's stationary spray head, we still decided to save the $1000 and go with Bosch. Now that we have the Benchmark model (SHP9PCM5N) installed and running for a few weeks I can say happily that we made a good choice. This machine cleans much better on the third rack and the crystal dry feature works hella better than our smoke-checked LG. The Bosch is very quiet. The pocket handle with the time remaining display projected down into it makes it convenient to check status. But most of all dishes come out of this machine just perfect. Shiny, dry, very clean. I have both the water softener and the rinse aid setting at about the middle using the app and they seem to be working fine. The rinse aid alert went off after 14 cycles. Filling that reservoir takes about 125ml of rinse aid. At this point I have no idea how long the dishwasher salt (for the built-in softener) will last but I will say it does not matter much because I made the decision not to buy dishwasher-specific salt. Instead I elected to purchase Diamond Crystal water softener salt (Solar Naturals) for $8 for a 40# bag vs paying $20 for a 2# box of dishwasher-specific salt you can only get online. Home water-softeners and dishwasher water-softeners both work on the same principle - resin-bead media requiring a periodic backwash with brine. Honestly the quality of the frame and racks on the LG seem better, less loose and jangly than the Bosch, but when it comes to performance, the Bosch has the LG beat hands down.

Have been using since install date on 12/5/25 (a little less than 2 weeks). Run most evenings. The Dishwasher is very quiet when running which is nice because we have a TV sitting room nearby. We were not sure whether to get the version with protruding handle or the pocket handle, but decided on the pocket handle and like it. Previous version was a SS Kitchen Aid with handle which was about 16+ years old. This Benchmark Bosch is very nice. We do like the slim shelf for flatware. Holds flatware in place well with plastic pinches that have some spring/grab effect. Took me a while to figure out the app and how to get the dishwasher connected to the app, The directions (both app and dishwasher) were a little "wanting" in this area not matching up to the buttons on the dishwasher, but figured it out with a few tries. The app is decent (I've used to turn the dishwasher on from bed). I still have some exploring to do with it to figure out best settings for our needs. We run a load a night on average and it has done a good job cleaning/sterilizing our tableware. Two of the shelves are adjustable in height to accommodate different needs. The 3rd Party Company Best Buy used for install and haul away of the old dishwasher did a great job and reviewed the operation with a few tips. If it lasts a decade or more, we'll be happy with the purchase.

Expensive but a dishwasher that is ultra quiet and produces reliably clean dishes. Love it.

I can’t believe I waited so long for this upgrade! It’s so quiet you don’t even know it’s on! It was hard not to rinse the dishes before I loaded but once I tested it they came out spotless and completely dry. Even the plastic ware was dry. Takes a bit to learn to load it but I love this machine!

After our KitchenAid went out and a 500 bill to attempt to fix it, we were left stranded with a 1500.00 paperweight. This has checked all our boxes of convenience and trust. The leak detection features are what made us go this direction ultimately. Too many horror stories or leaks from the others with costly kitchen repair bills. Other features we love, the smart phone connection. Nice to be able to see the status on our phone or get alerts when it’s done. Interior light, who knew we needed this right?! Looks great! Plenty of space for a variety of dishes. The only thing I don’t like and it is by no stretch a deal breaker is there is a slight delay in pushing the buttons which makes you question if it took.