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Customer Ratings & Reviews

Model:
BOSE BASS MODULE 500
SKU:
11871077
$549.00

Customer reviews

Rating 4.6 out of 5 stars with 1545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,545 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Bose 300 Soundbar and they pair together nice and work hand in hand definitely would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work at Best Buy and the general sentiment among my peers was to pick Sonos over Bose products. I still decided to go with Bose because I had a stronger employee discount with them. My thought process was I hardly watch TV and it wouldn’t really matter with my use case. I brought the soundbar with the base module 500 as a birthday gift for myself. The soundbar gave me initial problems but it’s fine as of now. However the base module seemingly starting to fail on me. Currently I’m experiencing “popping” and cut offs randomly while watching/listening to something. It seems to be fine at extremely low volumes (such as watching something before bed) but when you set it at daytime volumes, the base module begins to act up. I have never set the volume to a point where it would stress out the speakers as I live in an apartment and my neighbors would complain. Extremely disappointed at this product as it only has been 5 MONTHS . I’m currently looking at manufacture warranties, but they’re online support is TERRIBLE. I am prompted to input my serial number and get greeted with an array of reasons why Bose can’t service my product. 1. I’m in the “wrong country”, 2. “Product is newly launched” 3 “your product requires special care - frames”. Are you kidding me?!? Not only can it not pinpoint the best course of action but it provides me irrelevant reasons why it can’t help me. 1, I know for a fact I’m in the right country/region for warranty claims. 2. The product has been out for at least 3 years. 3. Special care - frames?? How can you confuse these with sunglasses?!? Finally, the cherry on top is that customers service is closed during the time of this review. I’m glad I essentially got this deal as a buy one, get one free with my discount. If you’re going to pay full price for both items, I’d stay away from their products and go with Sonos.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass Module

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying if you're going with Bose, you probably need to have Bose everything. I have a Bose sound bar and bough this to go with it. I wasn't really impressed with the bass. I think it also needs the surround sound speakers, which I was not about to shell out another few hundred for. So I returned it. I think when combined with Bose surround sound speakers, this Bass Module could be great, it just wasn't the right purchase for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bows surround

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bow's surround sound it is the best one I've bought so far Do recommend this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok base

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some ok base. But nothing too special so i dont recommend if u can upgrade

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Setting up is not flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it seems to be a plug and play and it wasn’t.. but once installed it was way better than expected in sound quality..

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Zeni,

      Thanks for providing your review of the Bass Module 500. Glad to hear you were able to get your system up and running. If you run into any trouble, we are here to assist. Please feel free to reach out to us on our Community for any additional support: https://community.bose.com/

      Thank you again, and have a great day.

      Mohsin - Bose Support bose

  • Rated 5 out of 5 stars

    Bose Sound Woofer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Bose Sound Woofer but returned and bought Samsung sound system for my Samsung TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose 500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great unless you have the volume turned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bass module

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this bass module 500 . also I purchased the sound bar 500. wanted the 700 series but im happy with this500 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system A+++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i was expecting from bose. Quality is not all that. Sonos is way better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great base

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this This is a good item and we enjoy it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for everyone..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Not what I expected. Base is so so. Could be better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can't always tell it's there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub works with blu-rays, 4Ks...movies and music. I don't know its there for TV. Also difficult to set up and get it working with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass for the size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has just enough bass for my house. Perfect size and sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the greatest fan of this product. I continue buying other pieces of the bose system with hopes it makes a difference, but the quality is mediocore. Its not enough. Its ok for the music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not fully satisfied of the Bass Module 500. If you are looking for more powerful bass to connect to your system, you can add up to 2 bass modules, or upgrade for the bigger one, the Bass Module 700. Also, please don't forget to setup the ADAPTiQ on your system in order to optimize the sound in your room.

      For further assistance, you can always contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller size this one was for my bedroom and you don't notice it being there and has just as much sound as the larger one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is decent but does not provide the floor vibrating bass one would hope for during the explosions scenes but also is not distorted at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and shows is decent, movies and music is where it shines Don’t expect crazy bass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products but this bass is just okay. It's way over priced. It's only worth about maybe $150 not $500. I wish I had sent mine back because of the poor value.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Patrick,

      I am very sorry to hear that you are disappointed with your Bass Module 500.

      If you are looking for more bass with your system, you can add a second bass module or upgrade for the Bass Module 700, which is more powerful. Alternatively, please make sure to setup the ADAPTiQ within the Bose Music app so you can optimise the sound of your system and get a better experience.

      If you have any questions, please feel free to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose