Customer Ratings & Reviews

Very good base module for the price. Bose Can't make a bad product.

Frequently makes pop sounds when the audio has low rumble effects. This was the same with the big brother 700 subwoofer. No potential fix was avaipable and was out if the return window by the time i realized. Loving with it now.

I used to work at Best Buy and the general sentiment among my peers was to pick Sonos over Bose products. I still decided to go with Bose because I had a stronger employee discount with them. My thought process was I hardly watch TV and it wouldn’t really matter with my use case. I brought the soundbar with the base module 500 as a birthday gift for myself. The soundbar gave me initial problems but it’s fine as of now. However the base module seemingly starting to fail on me. Currently I’m experiencing “popping” and cut offs randomly while watching/listening to something. It seems to be fine at extremely low volumes (such as watching something before bed) but when you set it at daytime volumes, the base module begins to act up. I have never set the volume to a point where it would stress out the speakers as I live in an apartment and my neighbors would complain. Extremely disappointed at this product as it only has been 5 MONTHS . I’m currently looking at manufacture warranties, but they’re online support is TERRIBLE. I am prompted to input my serial number and get greeted with an array of reasons why Bose can’t service my product. 1. I’m in the “wrong country”, 2. “Product is newly launched” 3 “your product requires special care - frames”. Are you kidding me?!? Not only can it not pinpoint the best course of action but it provides me irrelevant reasons why it can’t help me. 1, I know for a fact I’m in the right country/region for warranty claims. 2. The product has been out for at least 3 years. 3. Special care - frames?? How can you confuse these with sunglasses?!? Finally, the cherry on top is that customers service is closed during the time of this review. I’m glad I essentially got this deal as a buy one, get one free with my discount. If you’re going to pay full price for both items, I’d stay away from their products and go with Sonos.

I love my bow's surround sound it is the best one I've bought so far Do recommend this item

Initially it seems to be a plug and play and it wasn’t.. but once installed it was way better than expected in sound quality..

Bought a Bose Sound Woofer but returned and bought Samsung sound system for my Samsung TV

It has some ok base. But nothing too special so i dont recommend if u can upgrade

happy with this bass module 500 . also I purchased the sound bar 500. wanted the 700 series but im happy with this500 series.

Not what i was expecting from bose. Quality is not all that. Sonos is way better

Not that great unless you have the volume turned up

Sub works with blu-rays, 4Ks...movies and music. I don't know its there for TV. Also difficult to set up and get it working with the sound bar.

Has just enough bass for my house. Perfect size and sound.

Great system A+++++++++++++++++++++++++++++++++++++

I love the smaller size this one was for my bedroom and you don't notice it being there and has just as much sound as the larger one

Love this This is a good item and we enjoy it very much

This item is decent but does not provide the floor vibrating bass one would hope for during the explosions scenes but also is not distorted at all.

Not bad. Not what I expected. Base is so so. Could be better.

Purchased with soundbar mostly for music and to make it easy to change music gendres, stations, etc. with Alexa. Works great and very happy.

Tv and shows is decent, movies and music is where it shines Don’t expect crazy bass

Bought this to go with my soundbar 500 makes a great pair. Not as loud as I thought it would be or what it sounded in the store.