Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 11871077
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent buy, the customer service was great.
I would recommend this to a friendUnoone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood deal,I would definitely buy another one sooner.
I would recommend this to a friendAmazing sound but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound only thing that i disliked was it does not connect wireless needed cable and was not included aswell
I would recommend this to a friendKeeps on randomly popping
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps making popping sounds almost like blown but its not. I’ve researched it and the advice is to not get it next to other wifi devices, like smartphones and smart televisions. Um, it’s 2024 and its a home theatre system! I can’t get it farther from the TV. Good sound when working properly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rob,
Thank you for sharing your experience with the Bass Module 500. I am glad to hear that you like the sound of your bass module but sorry you are experiencing popping sound sometimes.
You can have the bass module near other devices such as a smartphone or smart televisions. But if you are often experiencing this audio artifact, I would recommend connecting the bass module via the interconnect cable directly to your TV.
If you need any further assistance, please feel free to contact our support team: https://bose.life/contact Best regards, Lau - Customer Support
Excellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product to enjoy with your family and friends! Elite product!
I would recommend this to a friendLove but set up takes forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this with my sound bar but the only problem is the set up. It literally takes forever!
I would recommend this to a friendAdds depth
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer adds depth to soundbar when playing movies
I would recommend this to a friend“Wireless” Base Module Popping/Cracking, unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly in the process of returning the Base Module 500 Wireless Home Theater Subwoofer along with the 700 Soundbar back to Best Buy. Have long been a huge fan and loyal costumer of Bose, yet the popping and cracking from the “wireless” subwoofer is absolutely inexcusable. Have moved it all around the room, reset multiple times and tried all troubleshooting options online with no resolution. The sound is amazing and what I would expect from Bose WHEN it works. However, I can’t keep a flawed product. Bose needs to identify this issue and provide a real fix to their hardware/software. I’m left with testing to see if Sonos has a better product.
No, I would not recommend this to a friendOver priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When working it worked great. After a couple uses, it started making like a knocking sound. Googled it n maybe connection activity but I dknt think it was the problem. I just returned it. Going to give it another try n maybe I just had a bad lemon. Plus not great directions pretty broad
No, I would not recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be louder. It's nice for my small living room though.
I would recommend this to a friendDecent sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sub and the matching soundbar to go with a new Sony LED TV. Being an owner of a Bose Cinemate 130 system, I was hopeful that this pair would produce a similar experience. I found it to be a decent set up, but eventually returned it in favor of the Sony 900F sounder/sub that has similar performance at about half the price.
I would recommend this to a friendBrand response from Bose
Posted .Hey WillyJack,
Thanks for providing your review of the Soundbar 500. We are sorry to hear that it did not quite live up to your expectations. As a research company, we are always looking for ways to improve our users listening experiences, and feedback like this helps.
We understand that you decided to return it but if we can be of any assistance to you in the future, please do not hesitate to reach out to us on our Community: https://community.bose.com/
Thank you again,
Mohsin - Bose Support
Great Sound of A small package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect add on for the S500 sound bar, I recommend it
I would recommend this to a friendGreat Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great subwoofer For 700 ser soundbar Great subwoofer for the Price
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit well worth the money as would any speaker lover
I would recommend this to a friendGreat wireless sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sub woofer to meet to my 700. Sound bar
I would recommend this to a friendDelivers great bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sub works great with the Bose sound bar great pairing
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adds a little extra to the soundbar but not quite as loud as I would have liked
I would recommend this to a friendBEWARE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY deceptive sales & marketing by Best Buy. They sell this Bass 500 "Wireless" subwoofer, in a "package" with a Bose TV Speaker soundbar. No mention of other itmes needed for it to work ! But when you open up the Module 500 setup instructions, it simply states that IF you are using it with a Bose TV Speaker ( not a Smart Soundbar) then you need to connect it via a 3.5mm audio cable ( not included). A WIRELESS Subwoofer - that needs a WIRE ( not included) to work with the soundbar they packaged it with. What a bunch of crap - bait n switch.
No, I would not recommend this to a friendToo little for so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple interface with Bose Smart Sound Bar 300 using interconnect wire. App and setup too difficult to use for adjusting sound of Sound Bar. App interface should be via Bluetooth not Wi-Fi.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Charles.
Thank you for posting. Sorry to hear that you are having difficulty using the Bose Music app. You just need a good internet connection. With the use of the app your phone becomes a powerful remote control to set up and manage your home audio system. You can stream music, sync speakers, adjust sound settings, and more. If you have questions in the future, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
It's a woofer, do you need it...eh?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because I had one previously with a Samsung system. If I had it to do all over I am not sure I would have spent the money. The soundbar is great itself. Maybe next time I would opt for the surround speakers instead. I just don't think it adds much to the overall experience.
No, I would not recommend this to a friend