Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 11871077
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up No bass Exspesive Would not recommended
No, I would not recommend this to a friendBest Base
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This base is amazing!!! It’s incredible how much sound it can produce. I can hear it perfectly no matter where I am but it can also only be heard in the entertaining room. When watching movies you feel like you’re in the theater, the sound quality is that great. It’s also great for watching tv shows and gaming. The sound quality clear and powerful. It’s the perfect combination of sound and size. I love the design of this speaker. Its visually more appealing than other bases. It blends in with the rest of my entertainment center perfectly. The set up on this divice is simple and quick. Overall, I would recommend this speaker to anyone who is looking for a base. It won’t disappoint.
I would recommend this to a friendSoft pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i'd pass on this if i could do it again. No matter how i set up the equalizer the bass pushed out is extremely weak. Wish i had spent the extra money on the 700.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Drew,
Thank for sharing your review of the Bass Module 500. Sorry to see that the bass performance is not up to your expectations. We appreciate hearing the feedback and we'll pass this information up to the team. We suggest that you try running the ADAPTiQ again to make sure it has been calibrated properly. Here are the steps for that: https://bose.life/2PXf2t6
Please feel free to reach out to us again if we can be of any assistance!
Take care,
Mohsin - Bose Support
Ultimate Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts in and out. Makes popping and knocking sound even on lowest setting. I should have kept my $129.00 old unit .shame on you Bose. I tried two fo then to make sure it wasn’t a fluke.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi David.
Thank you for your post. Sorry to hear about the popping sound on your bass module. If using a wireless connection, try connecting the bass module with a wired connection. If the issue persists, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
What a shame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNING I replaced my Samsung with Bose and a week later I realized I made an expensive mistake. The soundbar gives off this popping clicking noise when I plug in the subwoofer. Yes, I did a ton of online research to resolve it… expensive does not mean quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rell,
The bass module should not be making a popping noise. Does this only occur when it's first plugged in or throughout use? If you need any assistance, please reach out to us via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Sonos bass 500
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs wired connection to work with soundbar without delay and cracking.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .If you require a wired connection from your soundbar to your bass module for it to work properly, it means that you are getting external interference. Check your router is at least 5ft from your soundbar and bass module.
If you need further help, please reach out to our customer support team who would love to help you with this: https://bose.life/3nTDo5H
John - Bose Customer Support
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this back because I really couldn't tell the difference from the sound bar
No, I would not recommend this to a friendNot worth the premium price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with the Bose Soundbar 300 this was just OK. Not worth the price premium. I returned it and the sounbar after purchasing a Vizio soundbar.
No, I would not recommend this to a friendGetting popping or crackling sound after 8 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it 10 months ago and it started giving weird cracking sounds after 8 months of usage. Customer service offered only repair and no replacement. Feels like cheated for the amount of money I paid and never recommend anyone to buy this without an extended warranty.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Dabb,
I'm sorry that you're experiencing a popping/crackling sound with your bass module. This usually indicates possible interference. If you've introduced any nearby electronics recently, I'd recommend removing them to see if the issue is resolved. You can also connected the bass module to your soundbar using a 3.5mm AUX cable. These will eliminate any chance of interference.
Thanks,
Charlotte - Bose Customer Support
500 bass module
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as i like Bose, I wasn't impressed at all. Bass was sub-par and just couldn't feel it.
No, I would not recommend this to a friendBose subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately proprietary design means it only works with Bose components. I love Bose quality but this unit didn't meet my needs.
No, I would not recommend this to a friendDoes nothing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love BOSE products - I purchased this to go with my Soundbar 900 - this however does nothing, you cannot even adjust the Base in any way. I returned to store.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you returned your Bass Module 500! To ensure you get plenty of bass, we recommend running the ADAPTiQ process once you've connected the bass module. Don't forget you can also go to "Audio" in the Bose app, where you can increase or decrease the response of the bass module in -/+10 increments. Warm regards, Fiona M. - Bose Customer Support
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Neither did the Bose tv speaker. Had to return. The return was easy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tom,
I understand you've returned the speaker. It is unusual for the Bass Module not to work, to use it with the TV speaker you'll need a 3.5mm AUX cable.
Should you need support then please reach out https://bose.life/38DNELy to us.
Nic - Bose Customer Support
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it had it set up and there was no oomph. My tv gave off A better sound. Plus programming it with the app was more of a hassle than it was worth. Took back for a wired system.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Deedee, Thank you for taking the time to review our product. I'm sorry to hear that the system was not what you were expecting. At Bose, we pride ourselves on developing products that would please the majority of our customers. We understand that this may not be what on individual is looking for. We are glad to hear that you have found a system that works well for you. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
Best Customer and Tech service!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to set up, it took 3 people at first to figure it out. I called Best Buy and Bose. Bose told us to return it.I then had the Geek Squad come and check ou the issue. The 2 techs still could not get it set up. We returned the Bose system to Best Buy. They were very helpful and knowledgeable. WE ended up going with another sound system completely. We all believed it was a Bose issue.
No, I would not recommend this to a friendBose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift to complete the 900 soundbar for a small room.
I would recommend this to a friendNeed a better base subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really hear any difference from the sound bar alone and then adding the base.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Philip,
To get the most from the Bass Module, place it near wall or in a corner. Please make sure that you run the ADAPTiQ calibration if available on your Bose Soundbar, or adjust the EQ settings for the Soundbar.
We'd love to help you with this, so please do reach out: https://bose.life/contact
Nic - Bose Customer Support
Bass Module 500 subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with Bose 900 sound bar and Samsung 55 QLED TV
I would recommend this to a friendGreat sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and not a bad price for what you're getting.
I would recommend this to a friendNo thanks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of time and money. I bought it to originally pair it up with the tv sound bar and it turns out I had to buy an additional wire from speaker to sub base. The cable comes sold separately and you have to buy it separate. Just Garbage!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear you feel this way. The Base Module can be connected to compatible soundbars Wirelessly, along with a cable instead.
Thanks
Matt - Bose Customer Support