Customer Ratings & Reviews
- Model:
- BOSE BASS MODULE 500
- SKU:
- 11871077
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Bose Subwoofer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it.. but then I didn’t. I ended up returning it because of a popping sound that would come up when having it turned up loud.
No, I would not recommend this to a friendPerfect for my apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I’m on the bottom floor, this sub is perfect!
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product makes a popping noise, so it is defective. Returning. I love Bose, so this is disappointing,
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We would not expect you to be experiencing a popping sound from your Bass Module 500, You have a 1 year warranty and lifetime of support available for your product. Please reach out to us via https://bit.ly/3UNtwsQ where an agent will be happy to get this looked into with you.
Tegan - Bose Customer Support
Pitiful Bass Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrendous bass from this subwoofer - especially for the price. I could hardly tell the difference with the subwoofer and without it!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that you are not happy with the Bass Module 500 sound. Depending on the soundbar, I suggest that you run the ADAPTiQ calibration to optimize the sound for your room. Also, you can adjust the bass level in the Bose Music app to suit your preference. If you require assistance with this, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the soundbar and after repeated calls I give up. But as long as they got their money I guess that's all that matters
No, I would not recommend this to a friendWireless? Not really!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying popping sound. According to Bose it’s caused by interference. Solution: wire it to the bar (which defeats the purpose of a wireless speaker) or remove all wireless equipment surrounding the soundbar/speaker. Unfortunately I missed the return window.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
Thank you for taking the time today to review our Bass Module 500 Subwoofer! I am deeply sorry that you have had a bad experience with the system and would highly recommend that you reach out to our customer support team via the contact us page on our website so we can look into the interference a little further for you.
Kind Regards,
Hector B - Bose Customer Support
Sub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I bought a bad one. But it broke too quickly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Renato, and thank you for your review.
If you are having any issues or concerns with your Bass Module 500, we would recommend reaching out to our support so we can assist you with this.
please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up. It just wouldn’t automatically connect or stay connected. Spent some time on the phone with a Bose tech and he couldn’t get it to work either. Got this with the sound bar and took both back.
No, I would not recommend this to a friendMakes a popping noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always enjoyed my Bose products until recently, the popping noises started after 2-3months of having it, my fault for not taking it in to get it serviced
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you're facing some audio popping from your Bass Module. You have a 1 year warranty and lifetime support available for your product, reach out to your local Bose product support team, we'll be happy to resolve this.
Tegan - Bose Customer Support
Bose Bass Module
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bass module was not what I was expecting from Bose. I am not happy with the performance. I was getting better output from another brand.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're surprised your not happy with the Bass Module. If you have it connected to one of your Smart Soundbars, you can adjust the Bass volume via EQ settings in the Bose Music app.
Please also reach out to us https://bose.life/38DNELy for further help if required.
Nic - Bose Customer Support
Must have add-on for Bose soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this bass module with my Bose 500 soundbar. Was really easy to add to my setup using the Bose app. It does come with instructions but all they say is to plug in the speaker, install the bose music app, and then follow the instructions in the app to add as a accessory. Pretty straight forward I guess. Just search for accessories and it found and paired immediately. The Bose 500 soundbar had some nice bass to it already but this really enhanced the sound. Now I have that really low deep bass I didn't even know I was missing. You can also make adjustments in the Bose app if you want to add or remove bass. I feel that this speaker puts out the same amount of bass as my older sub which was a bit bigger. I wish they would include this with the soundbar but at least they give you the option to add one. In all this is a great addition to the supported soundbars if you have one.
I would recommend this to a friendPOOR Quality..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it 0..has a “popping” sound (like signal interference OVER the sound)..replaced it for another, same problem..
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
We're sorry that you're experiencing a popping sound with your bass module. To identify if the issue is interference, we'd recommend connecting the bass module via a 3.5mm to 3.5mm cable. If the issue is resolved, then we'd suggest looking at the environment the system is set up. Ensure that nearby electronics are moved further away, plug the bass module directly into mains and bypass any power strips, etc. However, if the issue remains, we'd love if you could contact our customer support for further assistance - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crackling sound comes sometime in between songs. Poor quality.
No, I would not recommend this to a friendBose bass music
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked despite 2 visits from Geek Squad, returned the part and selected a Sonos Sound bar.
No, I would not recommend this to a friendBroke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to go to Best buy to replace this item because it has lots of static
No, I would not recommend this to a friendDon't buy it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just found out that it doesn’t work anymore. Just after the warranty expired, I don’t know if Bose will repair it for me, or I need to spend money to buy a new one.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi.
Definitely sorry to hear about your Bass Module 500. We always stand by our products and will definitely repair them.
The Bass Module 500 has thunderous bass in a compact,10-inch cube with wireless connectivity. It is easy to hide, but even easier to hear. You do not need a big box for big bass!
EZ - Bose Customer Support
Enhance the Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The easy of setting this up was fast. The sound is outstanding makes one feel like they are in a theatre. The design is modern yet can go with any decor. Small enough that it doesn't take up much room. Really enhances your listening expereince.
I would recommend this to a friendnot worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud enough, difficult to set up as the use of your phone and an app is required, not worth the price
No, I would not recommend this to a friendMake sure your house is earthquake proof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Bass Module with the Bose Soundbar 500 and it was a remarkable sound experience. When the sound was turned up to high, I actually found it uncomfortable. You can feel the bass resonating throughout the room and even in your body. In the medium range though it made it seem like I was watching a movie in the theater and it definitely added to the experience of the Soundbar by itself. I have a large room that we have parties and gatherings in and I think it is well suited to that use. Even so, I would not use it at the highest volumes. I found the setup for the module to be the easiest I could possibly imagine. It operates seamlessly with the speaker. I would recommend the Bass Module for anyone that has a large space to use it in, outdoors would be ideal, and who needs to not just hear, but feel their sound.
I would recommend this to a friendBad item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box. It didnt work. Didnt connect with anything. Tried a cable or bletooth
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ricardo, I am sorry to hear that your Bass module did not work, our technical support team will be more than happy to assist you, you can find their contact information here: https://bose.life/457F4wN.
Liam - Bose Customer support