Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,185 reviews
  • Rated 5 out of 5 stars

    Great ear speakers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent. Nothing like I have seen. Still today learning something new on what they can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend these ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the clarity and the convenience of these ear buds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good with a great noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these things

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds they really block the sounds of what’s going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Grea quality product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOOOVE them .. thw sound, noise cancellation feature, everything !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're too little I got big hands they fit in the ears okay but overall I like the first gen better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you've been having trouble operating the QuietComfort Earbuds II, Kevin, though they do fit well in your ears. The touch controls can take a little getting used to, and our support team will be happy to advise on this, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Very Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Very reliable. Very good microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is excellent, and calls are excellent. Also, music plays well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear. Work great. Feel great. No real complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly happy with this product, sound is absolutely awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price if you have an iPhone even tho they sound good but you will be struggling to connect to your phone even if it’s paired u have to open close the case follow again the instructions again and again till successfully connect just not worth it use it for exercise and work they be falling I do regret buying these should’ve just got Apple brand just was trying some new but now going back with the AirPods

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Juan,

      It's great to see you enjoyed the good sound. I'm surprised you've been having connection issues, but would recommend trying the steps here https://bose.life/3MYpJrr to help with them no connecting each time. Should you still have trouble with them, then please reach out https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    These are awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!!! Fits perfectly and of course the sound quality is amazing!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Product From Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great (when I could get them to pair with my phone, which wasn't often) and the active noise cancelling worked well. After a week of constantly having to re pair with my phone I returned them and bought Sennheiser earbuds (superior in every way and even cost less!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you returned your QuietComfort Earbuds II, though you really enjoyed the sound and noise cancelling! If the earbuds won't pair to your phone, try rebooting your phone, and try resetting the earbuds as shown here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/qc_earbuds_ii/article.html. Our support team will also be on hand to assist, if further assistance is needed. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Sold but will lose connectivity.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are very good, however for whatever reason this particular pair of earbuds lose connectivity at varies times whenever I go on long walks.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, we have a great guide that will stop your earbuds from disconnecting! https://bose.life/3E8zk9U

      If you need any further help, please reach out to our customer support team who would love to help you with this: https://bose.life/3nTDo5H

      John - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and cool design I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic produt and sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have ever had. Well worth the extra money and I would buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality. Noise Cancellation works best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente good quality and cancel noise is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for the value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality,sleek and stylish, worth for the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than pixel buds. The sound is great very happy with my purchase

    I would recommend this to a friend