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$199.99

Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 4,185 reviews
  • Rated 3 out of 5 stars

    Awesome Music Brilliantly quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is awesome but calls are muffled. Even in quiet mode the calls are muffled. Also it creates ear popping in flights.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Barry,

      I'm happy that you find the music awesome. To help with calls, make sure that you adjust the volume for calls on your phone. This is separate from your music playback volume on most devices. Please reach out https://bose.life/contact if you need help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The noise cancellation is awesome.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Impressive sound

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and very happy with purchase. Noise canceling is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok i like the previous versions better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the noise canceling is phenomenal. The case sucks getting the buds in and out is a pain in the axs, and the lid on the case flops open all the time.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds, very confortable and louder. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are very comfortable. I love the aware mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its real nice but i get complaints that i sound muffle im not sure why but i do like the comfort of them ibwas hopping both ear buds had a mic

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edwin.
      Thank you for your post. Sorry to hear that your having an issue sounding muffled with your QC Earbuds II during calls. Please follow the simple steps here to address the issue, https://bose.life/45qwHfS. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality. Hard to believe how great they sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and glitch-free when compared to its predecessor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality for lessening music but little weak on phone calls

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mohammad, and thank you for your review I am glad you are enjoying the High quality Sound of the QuietComfort earbuds II. If you are experiencing Issues with your phone calls please make sure you are within 30ft of your earbuds as this can help reduce interference caused by Bluetooth range.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and sound quality are great. I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product so easy to wear and is quiet comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand it’s Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite earbuds and the sound is amazing it’s like a army beige

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancelling is next level. Recommend when on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Running for music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 15 yr old son, however we traded them in for the noise cancelling version and the better inner ear fit. He is a runner and this version was not staying put in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other ear buds, highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! There loud I think there better than AirPods! Totally recommend them. The only thing I don’t like is that when I’m getting a call it won’t connect for some reason.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. But design doesn’t keep devices in ear with much talking or activity

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alan, and thank you for your review,
      If you are noticing your earbuds aren't fitting comfortably or that they are falling out, I would suggest you mix and match ear tips and stability bands so you get the best fit for your ears.
      You can find the guide on how to adjust these here,https://bose.life/3wIxoV9.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and music sounds great also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bargain-you are getting a lot of tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, and near complete noise cancelling

    I would recommend this to a friend