Customer Ratings & Reviews

The sound quality is great just as you would expect from bose. However the app is not great and the buds have connection issues. I can not use just the left bud or it comes disconnected and I had to reset the budd multiple times to get them to stay connected at all.

Amazing noise cancelling, very comfortable, very good sound, only B&O Beoplay Ex are better sound. Biggest issue causing a one star reduction is that microphone is not good in a loud environment keeping me reaching for my AirPods Pro 2's. Having multipoint would also be good as all wireless earbuds at this price point have that.

Love these earbuds! The noise cancelation is perfect for when I'm on flights, at the gym or just at work and need to focus. The new gen is also more sleek and the smaller case makes it easier to carry.

Quality is great; however, the original QuietComfort (QCs) Earbuds stayed in my ear markedly better than these. Because of that, the ANC is also better on the original model. I thought the 9 combinations of fit with the stability band plus ear tip would be a certain win, but it wasn't. It fit "fine" in my left ear (close to the fit of the original QCs, but still not as good), but the fit in my right ear was never good enough for me to walk around with the earbuds in without constant worry the right earbud would fall out (and it did, especially after I wore it for longer than 45 minutes). For context, I have tried the Beats Studio Buds, the Beats Studio Bud Pros, the original QCs, and QC2s. In terms of fit, the original QCs were the best by far and the original Studio Buds were the worst. The QC2s were between the Studio Buds and the Studio Bud Pros. More context: my left ear usually is fine with the standard fit earbud tips. My right ear seems to be larger and/or shallower, and I usually wear a size larger in that ear. For the QC2s I used the size 3 stability band and size 2 ear tip for the best fit (which was still not great for such an expensive product). I know there is a size 4 stability band, but you have to order it and by the time it would have arrived, I would not be able to return the QC2's because it would have been outside Best Buy's return window (plus the fit on the left ear was lesser than the original QCs). I know for some folks the QC2s will work great, but if your ears are similar to mine, I cannot recommend this product.

Honestly a very unexpected upgrade compared to some fruit earphones I shall not name! It feels great not being able to hear people when I’m trying to be in my own world!

Awesome ... long lasting battery life. Very convenient especially if you are working night shift.

These are awesome headphones. I got myself a pair and my wife ended up liking them also. We got her a pair too. Great sound quality and comfortable to wear for extended periods of time.

Best in class noise canx. Decent sound with good separation, but not much in the way of volume head room. Need to be a little louder at max volume when watching quieter YouTube videos or older tracks that were recorded at a lower volume. I returned them for those reasons (just my preference). Too pricey for me for what I feel you get.

These are very nice earbuds. The fit as opposed to Apple units is much better. Sound is good, control of the units is easy using finger motions. The charging case is much better than Apple's since the case itself holds a charge and can recharge the earbuds if the battery gets low. Battery life is very good. Music sounds fantastic. Highly recommended. The only downside is bluetooth range is not as good as with AirPods.

Very good quality ! The product is perfect ! Only wish it had a finder to locate when lost

An excellent earbud with best in class noise cancellation, slightly bass heavy but easy to alter with app. Good fit options and battery life.

Always been a fan of bose , but these take the cake for earbuds. The noise canceling is insane and the sound quality is equally great. Would buy again.

Theae are really good at noice cancelling, however they do fall out of my ears. I've tried the different size fittings.

The Bose anything I love BUT I was hoping these ear buds were beter than the old ones. The sound quality for the user is by far the best BUT the people one the other end can hear all background noise. I would own at least two pair of the if they would fix that problem! If you want something for sound quality for music they can't be beat!

Got it for my son. No complaints about it. He was able to connect and start using it without issues. The sound quality is Bose quality…

Noise cancellation on a new level with these airbuds! You can have 5 modes and teak to your nc desires one grip is the lack of wireless charging it feels very 2019 but sound quality fit and feel is better imho than the top of the line in it's class.... price is high also but it's all worth it once you put these bad boys on!

So I'm not sure if it's actually the software or the firmware, but one of these doesn't work very well at all, but let's start with the hardware. Hardware- I've owned several pairs of Bose headphones and they've always had the best sound for me, both the wired and wireless, especially when it comes to bass. Highs and mids have great depth and the sound quality on these is as good and any other Bose item I've purchased over the years. Software/Firmware - After a couple of days the headphones started getting out of sync with the phone and the noise cancelling wouldn't work and the sound wouldn't come through the headphones so I had to remove the headphones from the Bose software and the Bluetooth on my phone and resync the Bluetooth which can only be done with the charging case, which makes it really inconvenient when you're out on a walk and don't have the carrying case with you. This would happen on an almost daily basis. I tried updating the software and firmware but those were already up-to-date. After two weeks I finally ended up returning them because I couldn't deal with the aggravation any longer. Too bad because I loved the sound and the noise cancelling was amazing, but they weren't worth the frustration. Can't recommend this item currently with the firmware issues.

Bought as a gift for my wife, fits best for her ear. The sound is great. Finding the buds if lost is kind of fear as it does not have a find my buds feature

The quality of sound is good. Design is nice, but it is easy to fall down.

Solid sound, amazing noise cancel. Glitchy and uncomfortable at times..