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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,189 reviews
  • Rated 5 out of 5 stars

    ear bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound,keeps outside noises very good, also comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and I got 2 pairs!! We love the sound ,amazing noises canceling. We have problems connecting them . Mine is the right and the Hubby is the left . I find the fit is lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear sound. Great battery life. Overall A+ !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have very clear sound. The first time that I used them I thought that there was something wrong with them because they truly do cancel outside noise, and I could not hear any outside noise. I have had many earbuds that claim to cancel outside noise. But these are the first ones that I have had that actually do cancel outside noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far like these buds very much. Sound is really great. Would have given it 5 stars but had to return the first set as they would not connect with the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound quality and aware mode but didn't fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned: Sound quality was great the primary issue for me was the lack of a secure fit after going through all 3 size ear tips and stability bands I still had issues with the earbuds falling out while being active personally I believe that the stability bands are too soft or could use an xl size which I compare to my Sony openbuds which have a noticeably larger and firmer ear stabilizer which I don't have issues with falling out I would definitely purchase again if it wasn't for the fit issue I did also have an issue with the app and my earbuds turning off when I removed an earbud even though I had disabled the auto on/off feature

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! I'm glad you loved the sound and noise cancellation of the QC Earbuds II! In regards to fit, we always recommend trying all included sizes of ear tips so it's good to hear you attempted this. The good news is we offer an alternative size ear tip kit with a larger or smaller size for your needs, which can be found at https://bit.ly/3Rys4sc. This may have helped solve your issue, so I'm sorry to hear you decided to return the product. If you'd like to give them another go with this option of other ear tip sizes, please reach out at https://bose.life/38Q1vZs and we'll be happy to help!
      Thanks, Sam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Noise cancelling headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is amazing and fit my ears great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First generation had a better fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these earbuds this evening for work, and returned them within an hour and a half. The new tips don’t really work that well for me compared to the first generation QuietComfort Earbuds, and I still have and love the Bose 700 over-ear headphones. Returned these in exchange for the new AirPod Pro 2nd generation, and those have a better fit for me than these did, plus I’ll have the iOS integration that I haven’t experienced yet. I do enjoy Bose products, and bought these because of the supposed improvements, but overall was disappointed. Also, these will not wirelessly charge like the first generation QC earbuds case or AirPods do.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry to hear that you've had issues with the fit, it sounds like you haven't found the right tip combination for you. Check out our guide here: https://bose.life/3DhhIt2

      Tegan - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Improved audio over last model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones but if using for activity the previous model was a better fit. I will be exchanging them. I tried all combinations but they keep falling out when working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome little thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds.... the ANC is awesome. It is very comfortable to wear also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QCII Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the noise cancellation works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits great in the ear. Noise cancelling does work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QCII review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud sound quality and noise canceling ability are very good. The case leaves a little to be desired. The hinge is very weak and breaks very easily. Would recomend but be very careful with the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BOSE IS NOT WHAT IT USED TO BE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy buds pro 2 are way louder and clearity is better then these overpriced bose headphones wouldnt spend 1 dollar more then 189$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit great sound and the app is very easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Amazing Quality! Just a couple of flaws to work on

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The earbuds are pretty nice and have awesome noise canceling and pretty top notch aware mode so you could hear your surroundings. It even has a mode where it can automatically block loud noise while have them on aware mode, which feels weird at first but you get used to it. The bud fit pretty well on my ears and have different sizes that let you adjust them to your ears. I have a pair of airpods pros and i do think the case and earbuds are just a tad bit more premium than the bose ones. The transparency mode is a little more natural on the airpods pro and you can also use either earbud rather than just the right one on the bose. They said they will release update to fix this. All in all solids earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with multiple fits. Exceptional sound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but excellent sound quality and bass Comes with various ear prices for maximum comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. The noise canceling is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I ever imagined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unboxed these and thought after previewing a song that there was no way it would cancel the noise of my John Deere 1025 Deisel while mowing. Well, I was dead wrong. Doesn’t cancel all of it but I can sing along to the music now. I’ve never been able to do that before with other earbuds. Highly impressive.

    I would recommend this to a friend