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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Value for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one fits very well. Noice cancellations works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely good noise reduction speaker & listener

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I invested in, helps reduce noise around in the quiet mode both for the listener and the speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and sharpness. I have been using it for months now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these things for 8 days and all I've had are issues. The Bose app doesn't work to connect them to the phone unless it is reinstalled each time. The earbuds themseves will disconnect at random, and will force you to repair when it feels like it. Sound wise they are great, but trying to use them is like PULLING TEETH! Just now, in the 6 minutes it has taken to write this out, they have disconnected 3 different times.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, If your QC earbuds II are disconnecting, I recommend that you try our product support suggestions for Bluetooth related issues found here: https://bose.life/439FmCG. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and performance; the sound quality and noise cancellation features are beyond what I had hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Canceling earbuds! We have 3 pairs now between our family and they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort earbuds II true wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, good base and comfortable to ware, will not fall out of ear while running or walking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbud available.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! I have tried so many headphones, especially all the Apple products. In my opinion these are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones around they just work no cool tricks or nonsense features just exactly what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little guys are impressive. The npise canceling was shocking how well it worked. Touch controls are pretty cool also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones are amazing great quality. Sound is great and it does sound better that the AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is second to none noise canceling is amazing they sound great they fit great bows is a great name you can't get better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O have to say fine noise canceling head phone did not expect much from a small divise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Great sound quality, great ear fit, just all around great product. Wish i had purchased sooner!

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connectivity

    Rated 2 out of 5 stars

    Not what i expected from bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had these three weeks and my right earbud isn't charging. I expect better from bose, especially at 250.00. Also does not wireless charge. It is a step backward in design from the first generation.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      The right earbud not charging is unusual, and we understand it's frustrating. Try the guide here https://bose.life/3yyo7MT for help with this, or contact us https://bose.life/38DNELy for further support if you need it.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound bad Bluetooth connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and so is the noise canceling. There is a lot of connection issues. I will have a lot of issues connecting to my phone and sometimes it disconnects from my phone on its own. Bluetooth connection is bad sound is amazing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron,

      It's wonderful that you're enjoy the amazing sound experience and noise cancelling. I'm surprised by the connection issues, and suggest trying the steps here https://bose.life/3OKrIAP that can help.
      If you need further help then please contact us https://bose.life/contact as we'd love to help with the earbuds.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST QUALITY NOISE CANCELLING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connectivity with multiple devices. BEST QUALITY SOUND AND ACTIVE NOISE CANCELLING! HIGHLY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blue air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and have good noise cancelling. A little big for me but I will work to fit with ear buds available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quite comfort II Earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds . I love this product because of the quality and how they make the sounds good to my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the Bose ear buds. Great sound quality, easy pairing and fast changing.

    I would recommend this to a friend