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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and noise canceling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose ear plug has been my number one choice either wire or wireless. This bose ear plug is the best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great while cutting grass or talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Buds To Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling properties on these earbuds are the best I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these!! I drive a truck and it blocks out most of the noise while still allowing me to hear important things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Be careful Best buy will send you used headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent used headphones. There was earwax on the earbuds. This is completely unacceptable. The “new” item I purchased was open and had been used. Be careful if you order these from best buy. They were also very difficult to get connected to my phone. The Bose music app failed to connect the headphones almost 30 times. There was no useful troubleshooting on the app either. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you received a used set of QuietComfort Earbuds II. If you get in touch with BestBuy's customer support, they'll be able to assist you with this. As for the connection problems, try rebooting your phone, and if that doesn't help then please contact our customer support team as well, so we can do some troubleshooting together. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it 100%, very good and of great quality, they fascinate me and they are very practical

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise cancellation on them is pretty amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Fast charge and no noise in background. Not wirth 300

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the noise cancelling is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You’ll love these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with exceptional sound. It doesn’t transfer for one device to another as easy as it should, but still a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. I Don’t like the way the new buds fit into my ears because the fall out easily. Other than that they are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight insertion issues, if you move too much the product slips out, but in general from the beats i had this is by far better IMO

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    QC II perform exactly how they was advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QC II are the best earbuds on the market right now. The sound quality and noise cancelation performs exactly how to he QC II was advertised. The music is very clear when you use aware or quiet mode. The earbuds are very light and comfortable. I have not had any issue so far. I purchased the QC II on sale so it was a good price for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great on airplanes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have had to have them replaced so I would recommend the insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in our family now owns these bids. I especially like the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are great would recommend them to anybody sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC2 buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned numerous earbuds, and the Bose QC2 are by far the best I’ve owned. I absolutely love the noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Active review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. They hold up well while hiking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these before my flight overseas. The noise canceling functionality is outstanding. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my husband for our anniversary. He loves them. Would love it if the case charged wirelessly.

    I would recommend this to a friend