Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Best EarBuds on the Market
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbud headphones i have ever owned. Truly noise canceling and fit snug in the ear. Great purchase, highly reccomend.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels a little uncomfortable sometimes but overall better than its predecessor
I would recommend this to a friendBrand response from Bose Support
Posted .Hey, I'm glad that overall you're enjoying your earbuds.
Regarding comfort, have you tried the different size tips and stability bands? We do also have some additional sizes that are not included in the original box. If you'd be interested in trying these, please contact our customer support for help obtaining them - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support
- Pros mentioned:Comfort, Sound quality
Best buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most comfortable earbuds I have used. Excellent sounds quality and top of the line ANC!!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Review of QuietComfort Earbuds II
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling. Excellent comfortable fit. I wish the headphones had longer battery life.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the smaller version this time they're not so big and bulky. The sound is awesome
I would recommend this to a friend - Pros mentioned:Sound quality
disappointed for a bose product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound cancelation: excellent ios compatibility: poor sound quality: less than average comfort: too heavy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mario, I'm sorry to hear you're not happy with your QuietComfort Earbuds II, though you are enjoying their noise cancelling! If you're finding them too heavy to wear, make sure you're using an eartip and stability band combination that fits your ears well, as this is crucial for a secure, yet comfortable fit. If you're disappointed by the sound you're getting, don't forget the Equalizer in the Bose app can be used to adjust the basses, mids and trebles to your liking, so do give that a go. As for iOS, the earbuds and Bose app are compatible with iOS version 15 or newer; regardless, we'd like to take a look at any issues you might be experiencing, so please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation. They do not fall out of ear at all and are very comfortable
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Poor fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound canceling is good, but they do not stay in your ear very well. Which becomes annoying especially while traveling. Also the connectivity with your phone is not as seamless as AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback, we are happy to hear that you're loving the noise cancellation of your headset. Sorry you're having some issues finding the right fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support, contact us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for Christmas! He loves them. Sound is great and they stay in his ears.
I would recommend this to a friend Great Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and he said they work great to replace his old bose sport earbuds. They also dont stick out as mich as the old ones
I would recommend this to a friend- Pros mentioned:Sound quality
Too large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a horrible fit, and as long as I was listening to music, it was great. The sound was amazing. However, once you had to make a call and speak to someone you, it was horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback on the QC Earbuds II.
The buds come with a variety of different sized tips and stability bands to ensure you get the absolute best fit. Remember, fit is important to keeping them in your ears, but also have a major effect on the sound quality. Be sure to check the "Fit Check" section of the Bose Music application to ensure you have the best possible fit.
With calls, please make sure that your buds are inserted into the ear correctly so that the microphones on the buds are directly pointing towards your mouth. The mics target your mouth so if they're not in the ear at the correct angle this could affect call quality.
If you have any other issues, do not hesitate to reach out! We're happy to help. https://bose.life/3ET4mCs
Jeff - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Bose earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great noise cancellation with excellent sound quality many options to get a good fit expensive
I would recommend this to a friend The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and I would buy it again. I recommend it, good sound and excellent quality.
I would recommend this to a friendBose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed to be honest. With the medium ear buds the quiet mode works fairly well. With the small ear pieces it doesnt work as well. I expected more from Bose. The sound quality falls very short of my expectations as well. Should of went with the Bose 700's.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Sam,
It's good to see that you're happy with the noise cancelling with the right ear tips. Try following our guide here https://bose.life/3Q4AgDu to ensure you get the best fit with the ear tips possible. Incorrectly fitting tips can cause sound leakage, and affect sound quality.
Please reach out https://bose.life/3rykPZR if you need further help.
Nic - Bose Customer Support
Best for performance!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, simple but loud. Easily one of the best eat buds I’ve owned! Can be difficult to fit to your ear at first.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst BlueTooth connection. No Auto pairing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blue tooth connectivity is the worst. No auto pairing what so ever. Each time I want to listen I have to go through the pairing process which would fail 90% of the time. I then have to reset the earbuds by put in back to the case and click hold the pairing button for 40 seconds and repeat. This happens when the earbuds are 100% charged. I bought this for traveling and I don't see myself sitting in public (airport,...) to go through this pairing each time I want to listen to something. My much cheaper headphone is much faster in connect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that your connection is dropping on your QC Earbuds II. Please refer to this page for more steps to help you address this, https://bose.life/47OjChg. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Bose Must Update Firmware to Add Single Earbud Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose needs to update firmware to enable single earbud use.
I would recommend this to a friend- Cons mentioned:Connectivity
Connection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fit and connection issues … often skips mid-song, and lack of secure fit renders ANC less useful than expected. (This is using special request XL silicon ear tips)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Phill.
Thank you for your post. Sorry to hear that you are having a connection issue and lacking a secure fit. I suggest you try the simple steps here to address the connection issue, https://bose.life/3pcnYh7. To properly adjust the earbuds, the steps are on this page, https://bose.life/3OE4iNt. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Comfort, Sound quality
First noise canceling Bose in ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is incredibly comfortable and the sound quality is pretty great. Highly recvomemd!
I would recommend this to a friend The boss
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience of buying was out off this world. The tech was so knowledgeable. Made the experience amazing.
I would recommend this to a friend