Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Definitely noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose products are absolutely amazing!!! Earphones were definitely helpful to concentrate when construction site was next door.
I would recommend this to a friendbest boss earpods
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work’s great am very happy with this work the price
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Cannot say a bad word about them. Sound is excellent. Fit and stay in ear
I would recommend this to a friend Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did really like the head phone. Only problem is once in a while would fall out. So i didn't feel comfortable in keeping them .
No, I would not recommend this to a friendThey're like candy to my ears.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds are what I need since my previous headphones had their padding all worn out.
I would recommend this to a friendSpend the additonal 40 dollars for the Newer ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose overall. However this product was ok but i would suggest the newer generation of the Bose earbuds. These had some inconsistencies, from randomly disconnecting at moments to shorting out to static noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Johnny, I'm glad to hear you enjoy our products.
If you are having issues with Bluetooth disconnecting I would recommend trying some of these steps listed here
https://bose.life/3Hpx9QI
Also having the Bluetooth device in a back pocket, bag or backpack could cause a loss of connection.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Good, if you do not plan to make calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good earbuds, the big issue with me is it hard for people to hear me when i take a call, i usually have to turn off the Bluetooth and continue the conversation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Chad! If people can't hear you when you use your QuietComfort Earbuds II to make/take calls, first try updating your earbuds. The buds are updated via the Bose app, while the charging case is updated via the Bose updater at https://btu.bose.com/. If that doesn't help, make sure the mic holes on the edge of the earbuds aren't blocked. Our support team will also assist you further, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose Earbuds are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is an outstanding product and the earbuds with noise cancelling are spot on. They cancel noise in restaurants for one. The latest innovation is the aware mode. When you want to speak to people at your table you can go to this mode and you hear them clearly. No need to remove the buds. It is the closest product to total silence that you can get for the money. My husband loves them.
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People here are great. Everything is well organized and easy to find. The employees are very helpful and knowledgeable. Thank you for the experience
I would recommend this to a friendBose is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of Bose brand. I’ve been a happy customer ever since
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Bose sound quality for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound quality. Good price when you can get them on sale1
I would recommend this to a friend Suck big time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a load of crap! I read the supposed "Pro" reviews of these and thought well they should know, and purchased them but had to send them back because of the high pitch sound and then thought well that was a one off so I got another pair and the same thing happened, sent those back and being a complete glutton for punishment apparently because I tried it a 3rd and final time and the same darn thing happened the high pitch ear killing so uncomfortable earbuds on the planet did it again proved that Bose is now in my opinion the absolute worst earbud maker. I'm sure you're asking why oh why did you try it the 3rd time? Well because back early 2000's I purchased a pair of Bose that were the cable kind and loved loved loved them and wore them like all the time, the sound was unreal but then they stopped working after 10 yrs so that was what I was looking for that incredible sound I had back then, But it's a no go so I will have to go back to my old stand by's the Galaxy earbuds. Bummer because when I make calls the caller can hear everything going on around me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
The experience you've had with the earbuds is not expected, and we would love to help with this. Based on the high pitched noise you're reporting. I suspect that the fit of the earbuds, and/or the stability rings was not allow a proper seal with your ear. This can cause unwanted and unexpected noises. Try the steps here https://bose.life/43WRKWK to help should you decide to try the earbuds again. The above steps can also help ensure that the microphone is correctly aligned for clear phone calls.
Please also contact us https://bose.life/38DNELy should you need further support.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Superior to Beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy, but excellent sound quality. I really didn't want to spend almost 300 for earbuds, but I have tried everything else, and these are the best. My only minor complaint, is the secondary ear piece, does not fit perfectly in my ear
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to hear you feel the sound quality is excellent on these and that you feel these are the best. The earbuds come with soft eartips and stability bands that come in three sizes. You can also take the Fit Test in the Bose Music app to make sure it’s just right.
You can find guidance here to get the perfect fit https://bose.life/3VKsePW
Thanks
Matt - Bose Customer Service
Excellent sounds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about bose earbuds.Its perfectly fits the ears.Dosent come out and I love it love it love it.
I would recommend this to a friendBest buy treats me well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always Treats me very well. Whenever I buy something at their store. Keep up the good work
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with BOSE. The quality is what I was looking for. Tried other brand but came back them.
I would recommend this to a friendAwsome! Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Music is so clear and u won't heard out side noise. They worth the money and u will not regret.
I would recommend this to a friend- Pros mentioned:Sound quality
they are ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are ok, the anc is not as great as beats or even sony. The passive sound is good. But i could not get these to fit snug in my ear. i tried all the different tip sizes and they would still fall out. I will stick with beats fit pro's
No, I would not recommend this to a friend - Pros mentioned:Fit
not as good as the older model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the fit is far superior to the original, but the battery life is nowhere near that of the original. also sometimes the volume works, and sometimes the noise canceling works. Very disappointing Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Charles, if you are experiencing a short battery life, please check out the recommended troubleshooting suggestions found on our product support page: bose.life/422bTZr. If the noise cancellation is not working, we have some recommendations for you to try that can be viewed here: bose.life/3MxOkBP. Should you need further assistance, please feel free to contact our technical support team, who will be more than happy to help: bose.life/3iazBx7.
Liam - Bose Customer support
Best earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat headphones. Best noise cancelling ear buds ever!
I would recommend this to a friend