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  • Front. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone.
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  • Bose QuietComfort Earbuds II Product Overview Video video 0 minutes 43 seconds

Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

Model:
870730-0020
SKU:
6512517
Highly rated by customers for:
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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,189 reviews
  • Cons mentioned:
    Connectivity

    Don't recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These started acting weird, not wanting to connect to ny phone, disconnecting randomly and the sound quality started being horrible and crackly. I don't even have a year with them, 6 months in and they started acting up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Netzayeli,

      I am sorry to hear that your QuietComfort Earbuds II are not working as they should.
      If you are still experiencing connectivity issues, please try to reset them: https://bose.life/3q9xilW

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Not a fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones may be my least by Bose. Its a winder they aren’t available anymore. Constant connectivity issues. Charging can be annoying. Constantly falling out of ears when working out. The fit is not good. I prefered the older style. These suck.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    No, I would not recommend this to a friend

  • Super Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, got them as a gift for my boyfriend to wear at work. He loves them

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue

    I would recommend this to a friend

  • Good earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Earphones must buy them.they work with both android and ios.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend

  • Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool lil earbuds, wish they stuck to the old full jell tips tho

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass good sound love bose they have always been a good brand

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality works better than last version. I’m not disappointed

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend

  • Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair i have bought. I lost tha case to the first set and had to buy another i liked them so well.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend

  • The battery is long lasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and the sales a person was so friendly

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Quick Bluetooth connectivity to an iPhone 13 Pro s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Bluetooth connectivity to an iPhone 13 Pro sucks. A little over engineered as they try to balance the noise cancellation and environmental noise changes. Wouldn’t buy again.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Neal.
      Thank you for your feedback. Sorry to hear that you are having a Bluetooth connection issue with the earbuds. Please follow the steps here to address it. https://bose.life/3OKrIAP. It will also help if you update the Bose Music app on your phone. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Great Earbuds Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds. Worth every penny. Only reason I returned them is because my wife purchased me the same ones.

    I would recommend this to a friend

  • Great product from Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are top of the line Earbuds, purchased for my wife. I will get a pair for me too

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend

  • in ear headphones go in your ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds do exactly what they advertise, they are buds that go in your ears

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose quality sound I have come to expect! Nice fit.

    I would recommend this to a friend

  • BOSE honest review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fabulous headphones as far as the wireless functions go, they sure can upgrade the volume to mask some of the noise that seeps in. My wireless beats are much louder.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alejandro,

      Thank you for sharing your review of the QuietComfort Earbuds II.
      I am glad to hear that you are happy with these earbuds but sorry you are having issues with the volume in certain situation.
      Please make sure to use the Quiet Mode if you need to enable to the Noise Cancellation, but also note that this mode will help blocking out some noises, but will not cancel every sounds around you.

      If you have any questions, please feel free to contact our team: https://bose.life/contact Best regards, Lau - Customer Support bose

  • Just OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are great when they work. The Apple Bluetooth connection is horrible. I have to reset the product every time I have to connect them to my iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you love your earbuds. It is surprising that you are having trouble connecting the earbuds via bluetooth. We have a great guide to get the best out of your bluetooth connection! https://bose.life/3DBD0R9

      If you need further help, please reach out to our customer support team! https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Didnt live up to the name

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and they are comfortable in ear, after about two weeks i had pairing issues with the left earbud

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brandon,

      I'm happy that you're enjoying the sound quality and comfort of the earbuds. I can see you're having trouble with connecting the left earbud. Can you please try the steps here https://bose.life/3ZEHPDs for help with this, or contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made i enjoy them i have yet to do anything other than walking but im sure they will do well in travel.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband, he said they never kept a charge and when ready to use them connecting them was difficult. We returned them.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that your husband had to returned the QuietComfort Earbuds II due to charging and connectivity issues.

      If you have any questions, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Not great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. Product is way better but poor quality. After using it for a year by now, I tried to pull out earplugs to change the size and surprisingly it broke into 2 parts

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. I am glad to hear that you enjoyed the product. However, should you need assistance with any issue, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

Page 156, Showing 3,101-3,120 of 4,189 reviews
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