Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was great. Selected the best product for my application.
I would recommend this to a friendBoose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best performance for this ear piece. I will recommend this product for everyone.
I would recommend this to a friendnot what expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't really like these they kept disconnecting a lot had to connect manually sound was great other than great design fitted well.
No, I would not recommend this to a friendFeatures… Great! Won’t Stay in Ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few extra features are great, but for the price… I expected them to fit more securely and stay in the ears. They seem to fall out frequently so I have to keep adjusting & at the very least, be aware of where I’m using them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. I am glad you enjoy the features of the headphones. I would recommend trying the other ear tip and band sizes provided to ensure a great fit for the earbuds.
If you require further help with this, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Cons mentioned:Connectivity
Not good for iPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They actually don’t work good with iPhone for some reason take long time to connect and the sound it’s bad during phone calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Luis.
Thank you for posting. Sorry to hear about the connection and call issue you are facing with your earbuds. The earbuds are compatible with iOS 15 or newer. I would suggest that you clear the Bluetooth list of the earbuds and rebooting your phone to address the issue. https://bose.life/3RgsOEb. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
J's 2nd Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am throughly enjoying my second set of Bose earbuds. Although enjoyed my first pair as well.
I would recommend this to a friend- Pros mentioned:Sound quality
There awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound good base and mid range … love the noise canceling ability … I drive 18 wheelers and with the quiet mode I don’t hear anything … with the aware adaptive I can still hear everything I need and the louder noises are the softer they get in my ears as it auto adjusts. Just make sure you update the firmware
I would recommend this to a friend Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Great product. I love it. Wish i would of bought this sooner
I would recommend this to a friendI it's the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's the best It is the perfect gift for any occasion.
I would recommend this to a friendBose Comfort 2 good choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great replacement. We went with Bose this time as the cheaper models don't last.
I would recommend this to a friendLove my Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work exactly as I hoped they would. I had no problems connecting them to my I-Pod.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy does give the bedt products. I always shop here
I would recommend this to a friendBrand new.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied. I really like Bose products. I always recommend it.
I would recommend this to a friend- Pros mentioned:Sound quality
Terrible design on the case/buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case doesn't connect consistenly with the buds. - They don't easily power up - often I have to wiggle the buds in the case when I open it to get them to wake up. - Very frustrating for such an expensive set of earbuds. - I'd rather get my money back than deal with Bose customer support. Sad thing is the sound quality is awesome when they work. - Bad thing is getting them to work takes 1-2 minutes. - And the case is slippery as hell so it's no fun to try get them out anyways.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Billy,
It's great you love the sound quality of the earbuds. It's strange you're having trouble getting them to wake up. Please check the stability bands are fitted correctly on the earbuds as per the guide here https://bose.life/43sReiT on our website. This will make sure they are connecting to the case correctly, and shouldn't give you further trouble.
Please do contact us https://bose.life/38DNELy for help if you need it thought, as we'd love to make sure you get the best from the earbuds.
Nic - Bose Customer Support
Bose Rock.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose won’t disappoint you, as always I’m very happy with my Bose purchase.
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendbose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good item and sound i love this bluetooth i recommend to buy
I would recommend this to a friendBest earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I ever had, but I lost them at the airport. I hated my life ever since.
I would recommend this to a friendAverage. Needs update
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, BUT if you like to do cardio or workout with a hoodie on or anything over your head with these in…DON’T!!! They will turn the volume up and down, turn your songs forwards and backwards. Just HORRIBLE while trying to get in the zone. If you’re one of those people who like to walk on a treadmill.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience! We’re glad you enjoy the sound quality of the earbuds, but we totally understand how frustrating it can be when the controls are unintentionally triggered while working out. We recommend adjusting the settings in the app or experimenting with how you wear them to minimize this. If this persists, feel free to reach out to support for additional tips or solutions.
Kind Regards,
Eric V. - Bose Customer Support
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound these are great for anything, noise cancellation is on point.
I would recommend this to a friend