Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Broken Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had these for a year and one of them is blown out. This happened to the first pair I bought and I had to return them for a new set. They have huge connectivity issues. I had a pair of the original Bose Sports and they lasted me years but these new ones are not up to the Bose standard I’m use to.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Randy.
Thank you for your post. Sorry to hear that you are having connection difficulty with your earbuds. You might want to reset it to have a fresh connection. https://bose.life/3OnoDpx. With regard to the 'blown' sound, you should try adjusting the bass and treble controls on the source. If you need further assistance, please reach out to us here, https://bose.life/3BgUIIU. We are happy to help.
Marvin - Bose Customer Support
Great gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product My husband loves them Highly recommend
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds are excellent, wouldn’t expect anything less from Bose!
I would recommend this to a friendAwsome! First pair of earbuds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome! First pair of earbuds. The sound is amazing.
I would recommend this to a friendQuiet comfort buds ll
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose products. Love my upgrade from the previous quiet buds.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect or stay connected when you finally get them to connect. Researched it online...wish I'd done that before I purchased these...but it is a common complaint about these earbuds. Expected better from BOSE, and the return period has ended so I'm just screwed. Make a better choice than I did.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Bob,
I understand you're having trouble with connectivity, and would recommend you try our guide here https://bose.life/3wjoVHG on our support page. You can also reach out to us https://bose.life/contact for help.
Nic - Bose Customer Support
This is a real human review, you can trust me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phase one of converting into a cyborg complete! 010011001101010
I would recommend this to a friendBug's Budz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and easy to pair. I really enjoy my earbuds.
I would recommend this to a friendBose =best,affordable,Sound W/No Equal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pound for pound the best in it's class for the price
I would recommend this to a friendBest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling earbuds I’ve ever tried and have.
I would recommend this to a friendExcelente product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product, I am very happy with my purchase
I would recommend this to a friendAvoid at all costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible upgrade. The previous ones were 1000% better. They die super fast because they never go to sleep while you’re wearing them and on calls they receive horrible feedback and static. They also feel cheap and flimsy. The case only charges with the cable and you can tell they cheaped out on pretty much every part. Even the ear pieces are thus thin little rubber pieces that again, are extremely cheap feeling. The previous model was much more sturdy and the case stayed shut. This case opens very easily and the ear phones are not secured well. I regret getting these. The previous model was much better in every way. For the amount they charge, you’d think you are getting a solid product but nope.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds seem to cut in and out sometimes when listening to music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Scott,
We're sorry to hear that you're experiencing issues with your earbuds cutting in and out while listening to music. This can be frustrating, and we understand the importance of having a seamless listening experience. Here is a link where you can find a few troubleshooting steps to try: https://bose.life/3TvXZwm. In case the issue persists, please do not hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Clear mic, great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, microphone is clear. Slightly heavier than I would prefer but overall excellent sound experience wearing these
I would recommend this to a friend Amazing quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the earbuds fit and sound is great.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my wife and she is very picky about earbuds. She has fallen in love with them and says they have the best sound of anything she has tried. She even watched a movie on her phone with them and was blown away by the sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always bought bose products because of their quality. These headphones are extremely excellent with the price tag to match.
I would recommend this to a friend Great Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price for a newly out Bose headphones. 120 instead of 300.
I would recommend this to a friendyour missing out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.priceless. did not throw away money. best earbuds money can buy.
I would recommend this to a friend- Pros mentioned:Sound quality
Constant dropping of Bluetooth
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad, they are just infuriating, works, then stops working, then works again, then not. It's really too bad because their noise cancelling is the best (when it decides to work) but the constant connect and disconnect from Bluetooth is maddening. Just get the Airpods if you want something that actually works.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marcelo,
Thanks for providing your feedback, glad to hear you're enjoying the noise cancellation. Sorry you seem to be facing some connectivity concerns, please try our available troubleshooting steps here- https://bit.ly/48418tk if you need additional support, please contact us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with any further queries.
Tegan - Bose Customer Support