Customer Ratings & Reviews
- Model:
- 870730-0020
- SKU:
- 6512517
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Really great earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these earbuds! Great buy! Bose is the top brand.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst Purchase I've Made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst BB purchase I've made in years. I opted to upgrade from my Samsung buds for the Bose sound quality, but what good is that when they buds either lose connection CONSTANTLY, or just wont connect at all. The app is useless and only works when it wants to. I really wish I had stuck with my Samsung buds. I have a Samsung Galaxy Z-Flip 4 so compaibility was not the issue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm glad that you enjoy the sound quality of the earbuds. The connectivity issue does surprise me. I'd recommend following our guide here https://bose.life/3Nwy8D0 and also make sure your earbuds are updated to the latest firmware version. You can also contact us https://bose.life/38DNELy for further support if needed.
Nic - Bose Customer Support
Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work very well when it comes to noise cancelling.
I would recommend this to a friendGreat sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, I love them. Would recommend.
I would recommend this to a friendBest ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ear fit use them every day for work love them
I would recommend this to a friend- Pros mentioned:Sound quality
Raider24
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't stop listening to these buds. The best ones I've ever owned. Noise cancelling is superior. Music sounds like it's right in front of you. You don't have to turn up the volume to experience real sound quality. This is a must purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling, but they do not like to stay in your ear. Used them on a long haul flight and they fell out many times.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Rick,
We're glad you loved the noise cancellation during your flight. We'd recommend checking the fitting guide here https://bose.life/3yItppJ to ensure you've got the right ear tips and stability bands for your ears. You can also reach out to us (https://bose.life/38DNELy) to order alternative sized ear tips and bands should it be needed.
Nic - Bose Customer Support
The best earbuds on the market.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. There is nothing better on the market.
I would recommend this to a friendOverpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling can't be touch. The sound quality and consistency is averaged at best. Not worth the hefty price tag.
No, I would not recommend this to a friendNA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!……………………………………………....thanks so much!
I would recommend this to a friendBose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my old bose. Then I bought this. I love it.
I would recommend this to a friend- Cons mentioned:Charging
Try them for a week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them because the design didnt let the earbuds charge. I left them charging in the case while plugged into the wall charger, they only charged 30% over night. PLus i hated it didnt show how much charge the case has.. the 2 previous case had the power level.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose,
I understand you've returned the earbuds from them not charging. You can try our guide here https://bose.life/44UJEO4 for help with this should you want to try them again. Our guide here https://bose.life/44Y9aBX can show you how to check the battery level of the case.
Of course if you need further help, contact us https://bose.life/3rykPZR for further support.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Unable to get a connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they were connected to my iphone 13 sound was great and had great NC may the best.BUT I was unable to get them connected to my phone for more than 20 minutes, and afterwards had problems connecting them back again. So I decided to return them and just upgrade the current one I had with the same company as my phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Elma,
It's great that you was enjoying so many aspects of these earbuds including the sound quality and noise cancellation. I'm very sorry that you faced some connection issues.
If you haven't already returned them, I'd recommend performing a reset. This should clear any errors and allow you to establish a fresh connection with your phone. - https://bose.life/3PfS4ZR.
If there's anything further we can help with, please do contact our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support
It keeps disconnecting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps disconnecting, music is very good its just sucks on keeping it connected to my iphone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're glad to hear that you're enjoying the great audio quality of your headphones. Sorry you're facing some disconnections to your iPhone. Take a look at our troubleshooting guide here: https://bit.ly/3UFlFhc
If this persists, reach out to us via https://bit.ly/3UNtwsQ we'll be happy to support you with this.
Tegan - Bose Customer Support
Bose Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very nice product……………………………………………………………..
I would recommend this to a friend- Pros mentioned:Sound quality
GOOD SOUND BUT NOT COMFORTABLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great but hard of the ears its not comfortable like the quiet1
I would recommend this to a friendBrand response from Bose Support
Posted .Hello JuanA,
I am glad to hear that you are happy with the sound quality of the QuietComfort Earbuds II.
If you are having difficulties finding the right fit for your ears, please check this article and try different eartips sizes: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Bose is always high quality products
I would recommend this to a friend- Cons mentioned:Connectivity
Connectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope they fix the connectivity issues soon otherwise this will properly be my last bose purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michelle.
Sorry to hear that you are having connection issue with your earbuds. It could be needing an update. Please follow the simple steps here to address the issue, https://bose.life/41XrhX3. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Mrs. Saucer Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I am on the phone in the gym the on the phone ask what is all that noise. I am not sure what going on but the noise is not noise canceling.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Shirley, I hope you're enjoying the audio quality! Please try the steps at https://bose.life/3Ezx3Ga to help with any noise-canceling difficulties, or reach out to us at https://bose.life/38Q1vZs if you continue to have trouble. Sam - Bose Customer Support
- Pros mentioned:Sound quality
Fail.by Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not worth the price tag. Cheaper buds sound louder and more stable in ear then these do. Do not buy at full price or y'all be disappointed. The anc works but does have a sound when on. When i compared them to beats studio pro ear buds. The studio buds actually gave me more noise blockage. Also they cost half of what these do.
No, I would not recommend this to a friend