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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,183 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic sound quality, decent connectivity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is absolutely amazing - there are some small quirks with connection and placing the buds in the case and the ANC is just short of Airpods, but worth it for the depth of sound and especially the base which feels like wired earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4 / 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars out of 5 simply because I was still having ear fatigue even using the smallest buds. sound quality was excellent other than that. I returned these and purchased the Sony WF1000xm5 buds and sadly still own them. was a huge mistake and I should've just dealt with the ear fatigue :( I had to return my first pair of Bose ultra buds because they wouldn't connect but 2nd try was perfect lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these earbuds as they block out most of the noise on airplanes or at the gym. The battery life is great and the charger will recharge them as well. Nice and compact to fit in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Comfortable ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for almost a year. I love them. They are comfortable and stay in my ear. I've never had problems with them, but the last few days they aren't charging. I'll update as things progress.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent . Stays on during my workout. Love noise cancellation on this. Great for traveling on planes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my new QuietComfort Earbuds. They are comfortable, sound encredible but what love most about then is the Noise Canceling. Having the option of choosing to create my own stressfree environment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really just perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been absolutely amazing not only are they extremely comfortable but the sound quality has been fantastic I only wish that it was a little bit easier to use them in a talking to somebody scenario because they do sound a little muffled

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds amazing, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Dee Scott

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, having issues connection though. I have issues 1or 2 times with not wanting to connect to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Boss earbirds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using this earbirs from 1 year. sound quality, battery timing, noise cancelling is very good and confirable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound At a Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many earbuds (Samsung buds +, buds pros, buds 2, buds pro 2, Apple AirPods pros, Skullcandy, etc) and these by far are the best so far. Noise cancellation is as or better than the AirPods Pro. They don't bother my ears like Samsungs earbuds. The only thing is, they are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love these! I was trying to find the right ones that had great sound and noice cancellation. The battery last long and I haven’t charged them since I got them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hands down the best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best noise cancelling ear phones! Sound quality is amazing. Apple AirPods can’t compare. At the gym, when I have noise cancelling on, I can’t hear any weight or gym noises (weights dropping & clashing). Battery life is subperb!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Didn't last a week

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my so on her birthday. She liked the sound of them, but one of the earbuds just stopped charging/connecting or playing any audio. We tried cleaning the ear buds and the case and even tried factory defaulting them but ended up returning them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazingly Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling ever! Even better than most of my over ear headphones. The fit and comfort are perfect and the quality of the audio is great, especially the base response! The only negative criticism is the touch controls seem to be overly sensitive and occasionally I have problems connecting to the Bose Music app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. They sound really good and stay in your ears while running or working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big sound from small buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting to like these Bose earbuds as much as I did. They fit well in my ears and stayed in while mowing the lawn and breaking a sweat. Never had any connection issues and the audio quality is stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unparelled music quality, short on needed features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying several OTC hearing devices and true wireless earbuds to find a pair with appropriate fit, excellent music and phone calling ability and features for meeting the needs of hearing impairment. The Bose are, hands down, the best noise cancelling, high fidelity headphones I've ever worn. Period. Incredible presence and punch. However, as with so many earbuds, they don't sit in the ear canal and use silly plastic fitting rings to keep them in the ear. Additionally, the software does not have features needed by those with hearing issues. The buds to have microphones for allowing environmental sounds to enter the ear, but no volume control to allow those sounds to be amplified. The EQ is novel and helps a bit, but has no impact on the "transparent" environmental sound mode. Additionally, these earbuds are not compatible with Apple's Live Listen mode. Musically superior, but do not work at all in a market niche (OTC hearing aid) that BOSE invented! Disappointing, But, oh, the music!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    “Happy wife, happy life!”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Christmas and she absolutely loves them! She loves the fact that they are noise canceling, also the fitment in the ear very comfortable, with crystal clear sound and good bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality makes the price worth it. Pretty comfortable as well ans the noise cancelling on these are crazy good.

    I would recommend this to a friend
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