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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.3 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,190 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it 100%, very good and of great quality, they fascinate me and they are very practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight insertion issues, if you move too much the product slips out, but in general from the beats i had this is by far better IMO

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    30/70, Against

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely have good sound, the noise cancellation is amazing. Unfortunately the noise cancellation comes as a very discomfortable price. they have to fit almost to a custom made level for it to work well. I kept moving them to achieve that and just got an ear irritation. The left pod, dropped sound and does not work equal to the right pod. I tired to find if it was a settings thing but still in vain. So I am giving these away since I can not return them now

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brian - the QuietComfort Earbuds II are designed to sit stably in the ear, without causing irritation. Be sure to experiment with the different eartip and stability band sizes, as well as running the Earbud Seal Test in the Bose app. If the left earbud is dropping sound, try rebooting your connected mobile device, and try a different device, to compare results. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great while cutting grass or talking on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds To Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling properties on these earbuds are the best I've ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QC II perform exactly how they was advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QC II are the best earbuds on the market right now. The sound quality and noise cancelation performs exactly how to he QC II was advertised. The music is very clear when you use aware or quiet mode. The earbuds are very light and comfortable. I have not had any issue so far. I purchased the QC II on sale so it was a good price for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise cancellation on them is pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Fast charge and no noise in background. Not wirth 300

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful Best buy will send you used headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent used headphones. There was earwax on the earbuds. This is completely unacceptable. The “new” item I purchased was open and had been used. Be careful if you order these from best buy. They were also very difficult to get connected to my phone. The Bose music app failed to connect the headphones almost 30 times. There was no useful troubleshooting on the app either. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you received a used set of QuietComfort Earbuds II. If you get in touch with BestBuy's customer support, they'll be able to assist you with this. As for the connection problems, try rebooting your phone, and if that doesn't help then please contact our customer support team as well, so we can do some troubleshooting together. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t working as well almost a year later Left bud isn’t charging And it won’t connect

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your review, Consuelo.
      We are sorry to hear your left bud is no longer functioning.
      To make sure your earbud is making contact with the charging pins, please follow these instructions on changing the ear tips and stability bands.https://bose.life/3QNbI0L


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the noise cancelling is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC2 buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned numerous earbuds, and the Bose QC2 are by far the best I’ve owned. I absolutely love the noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on airplanes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have had to have them replaced so I would recommend the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these before my flight overseas. The noise canceling functionality is outstanding. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in our family now owns these bids. I especially like the noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my husband for our anniversary. He loves them. Would love it if the case charged wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY EM NOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend these to any and all looking for high quality audio/noise cancelling headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, cool,and perfect I love the bose hearbud and bestbuy got my back,because I'm total tech member ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are great would recommend them to anybody sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earbuds from Bose - a company that is known to build amazing electronics. Couldnt be more happy.

    I would recommend this to a friend