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Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 4,185 reviews
  • Rated 3 out of 5 stars

    Beautifully disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are well designed aesthetically. They fit comfortably in my ear. There are times when they hesitate to connect to my devices and sometimes I’m actively on a call and they refuse to connect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jajay,

      I am glad to hear that you love the design and comfort of your QuietComfort Earbuds II.
      If you sometimes experience connectivity issues, please perform a reset to clear the earbuds from any errors: https://bose.life/3S34EOH

      For further assistance, please contact us: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Quietcomfort 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds are some of the best in every category that you can want out of wireless earbuds. ANC - Top Notch no other ANC earbuds can match them. Sound quality is amazing and the fit is perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time on the metro and flights. The noise cancelling is incredible, almost no engine noise on a flight. Comfortable and the battery life is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and great noise cancelling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why I did not purchase these noise cancelling earbuds as my first purchase. The noise cancelling is amazing and they are so comfortable to wear. I have Jabra which are also comfortable but do not have the same noise cancelling quality. I also have newer Sony earbuds and though sound a bit better they are not as comfortable or reach the noise cancelling level as the Bose. I highly recommend the Bose earbuds if you are looking for quality noise cancelling. They may not sound as good as the Sony's but they hold their own in sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great buy. I enjoy the amount of bass you get from them. The only gripe I have with them is the comfort after a while my ears get a little sore and I tried all the different tip sizes. Still recommend them as every ear is different so you might not have the same issues I do but I still use them for hours every day just because of the sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    noise cancelling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are honestly some of the best noise cancelling earbuds i’ve ever had. went on a trip with a friend who snores and i didn’t hear a thing with these. they do start to fall out a little bit the longer you wear them, but they’re otherwise very comfortable and they can hold a charge for a good amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! These earbuds are amazing. Sound quality is great. Noise cancellation is great. The buds are very comfortable and fit in my ears securely. Bose hit it out of the park on this one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    12 hour flight approved

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. Long lasting battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for working all day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones the noise cancellation is fantastic battery life and the comfort of wearing im on my feet all day around loud machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fit and lightweight… the only reason it didn’t get 5 stars is because Bose makes you get the app to use them. So had to download the app on my phone, iPad and laptop.. I don’t like a lot of apps on my phone and devices; but my preference only..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and they fail to disappoint. The base and quality is superb and smooth. If you looking for something to bang your ears out then this is not for you because they are for a health and overall great balance of music that’s safe on your ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superior Noise Cancelling, poor call quality/fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling really lives up to the hype, I've stood on busy sidewalks and it was like the world just disappeared and I was in my own bubble of quiet. However, connectivity can be spotty, battery life nor call quality isn't great and the case is bulky without Qi charging in comparison to the Sony WF-1000XM4 , you can't turn off NC, the default audio profile is too bass boosted (the treble preset is a happy medium)

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am really glad that you are enjoying the Noise cancelling and sound quality. If you are experiencing connection or call quality issues. I recommend checking out some of our Bluetooth troubleshooting found here: https://bose.life/3WJFnJx.
      If you are not getting the full 6 hour battery life, please check out our troubleshooting steps here: https://bose.life/3WJnCKj. Should you need further assistance, please contact our technical support team who will be happy to help: https://bose.life/3Ip7Qjw.

      Liam - Customer support bose

  • Rated 5 out of 5 stars

    Great for the money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and great comfort! These do not fall out of my ear like other earbuds do. The mobile app is also very user friendly and offers lots of sound customization

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality audio quality, poor volume and conne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these are by far..... the best audio quality ive ever had in some ear buds. I might even try mixing a song or two on these to see how they stack up vs. My studio headphones. With that said, call audio levels are not the best. Ive never had any issue with the other ear buds ive owned. Randomly dissconect every few days and needs re paired with my s22 ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pair of earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, not great. The only complain I have is the connection issues I sometimes have with losing connection to the buds. Another attribute that would be nice is to see how much batter life the case has compared the actual buds. They do have great sound quality and noise cancellation. Compared to other wireless noise cancelling ear buds I still recommend these.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Sorry to hear that your earbuds are losing connection. Please try our simple troubleshooting steps here. https://bose.life/44TXh0U. Depending on us, the battery life is as follows: 6 hours (earbuds); additional 18 hours (case). If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Better than airpods pro ll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the airpods pro ll because they are not comfortable for me, i chose the bose ll and these are very comfortable and better sound and anc than the airpods pro ll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only earbuds that fit and stay in my ears. The sound quality is amazing! Very easy to set up and use. Charge lasts quite a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original QCEB's were great. The new QCEB II's are REMARKABLE!!! Trading up from the original series I can honestly say these are the most comfortable and best noise canceling headphones I have ever owned. The in-app fit test along with the stability bands are a game changer in both audio performance and noise cancellation. Plus, I love that I can adjust the EQ in the Bose Music App. Huge improvement in the size of the case as well as it now easily fits in my pocket!!!! They are also great for working out as they stay secure in my ears, and I can easily change between noise cancelling and aware mode so I can hear my surroundings when needed. Awesome pair of earbuds!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds, but Expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple months now and I'm very happy with them. They have great base and overall sound quality. The fit is comfortable, secure, and doesn't hurt my ears after long periods of use. The noise canceling is AMAZING! There is a small amount of white noise when nothing is being played, not very noticeable. Overall, I think these were a great buy, but definitely on the pricy side. I'd say they are worth it if you want the best of noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects every time. Great sound. Noise canceling perfect for calls. Would definitely buy again. Very comfortable. Perfect fit.

    I would recommend this to a friend