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Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,185 reviews
  • Rated 1 out of 5 stars

    Skip these, especially for Android.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds aren't worth the money. They suffer from constant connectivity issues that require forgetting and pairing the device to fix it. Sometimes they don't connect at all. Sometimes only a single bus connects. When you put the headphones in your ear, it plays a loud and harsh sound (by design) that you can't disable. In terms of sound quality, you're only paying for the Bose name. I replaced Google Pixel buds pro (gen. 1) with these headphones and noticed that the Bose have much better sound quality. Connectivity issues began within the first 2 weeks. Fast forward to today, I bought a pair of Pixel Buds Pro (gen. 2) and I can say that they blow these earbuds out of the water in terms of sound quality, connectivity, and ease of use. Best part: I don't have to hear the horrendous Bose connectivity sound anymore. Do not buy these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re sorry to hear that your experience with our earbuds hasn’t met your expectations. Connectivity should be seamless, and we understand how frustrating it can be to repeatedly reconnect your device. The startup sound is designed to provide feedback, but we appreciate your perspective.

      The experience we aim to provide should be seamless. Please reach out to our support team for further assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best In Ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever.. even bought a second pair for someone else. I use them daily for workouts, work calls, zoom meetings on my computer, and pretty much anywhere i can. The noise canceling is great, clearity of music and podcasts top notch. Only complaint would be switching between devices. I also love the charge life as have an ussue charging devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable and ergonomically fits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that they are very comforotable in your ear. And excent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bose Quit Comfort II

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, complete noise cancelation ans terrific Bose sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, good quality. Great comfort. I recommend 100 percent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality better than AirPods connectivity not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes loses connection but overall a good headphone. Sound quality is superior to airpods but at the expense of some connectivity issues and additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product. They're worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. The sound quality is superb, and the noise cancellation is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschased the Bose qc buds 1 last year and loved the sound. The only issue is they started hurting my ears after a period of use. I got these and love the slimmed down design. They feel so much better in my ears. The noise canceling is an upgrade as well from the gen 1. The sound is still the great Bose sound. The only complaint I have so far is the case. The gen 1 case was so much better with the lid lock mechanism. Overall I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. They work in conjunction with the bose music app at setup.thet hae settings you can customize for noise canceling and the mixing board is also really cool .they dont suck into your ear so you hear/feel every step you take like other noise canceling headphones i have tried in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the great sound of music from this product and they are very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific sound quality. Much lighter and smaller profile than the first generation of QC buds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too much touch features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they perform, fits comfortable in the ear. But I wear a hoodie on my job side and it touches my ear very often massing up with the headphones. Since they got bunch of touch sensors on them . This is the only part that I didn’t like it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earpods with Noise-Cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Bose products, and each time I buy a new model of earpods, the quality is better each time. Bose makes the best sound producing earpods with exceptional noise-cancelling capabilities. My only complaint with their latest model is that they don't seem to fit as nicely as the previous model, but the overall sound quality makes up for the difference in fitment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones i ever had sounds good in ear. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds i have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these are amazing. And the sound is just as amazing. They are very comfortable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation bass and all fits well into ear

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great when they work

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bose sound, good noise canceling option but the app makes the experience awful. Constantly inconsistent ear bud connections. Requiring uninstall reinstallation of the app.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad that you are enjoying the sound quality and noise cancellation of the QC earbuds II. For connection issues, you can find Bluetooth related suggestions here: bose.life/3RItZOt. Should you need any further assistance, please reach out to our technical support team who will be more than happy to assist you: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Best Buy Employee

    Rated 4 out of 5 stars

    Amazing noise cancelling horrible case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling and sound were absolutely amazing, you could tune out the whole world without busting your eardrums. My major complaint was the case. It’s made out of this very weak plastic and the part that connects the case to the lid is very flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 in every aspect. Super comfortable, good battery life, awesome sound quality

    I would recommend this to a friend