4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,190 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth earbuds i have used the have great quality and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound is clear and quality is some of the best I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent airbods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good quality, sound is extraordinary super nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase on Black Friday

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought it on Black Friday sale. Great sound and bass.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing experience on ios / not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to wear as general use headphones. I have a pair of beats fit pro for cycling, jabra elite 7 pros work working at home, and a pair of bose quietcomfort 45 for when i want to listen and disconnect from the world. However, i will be returning these. Once you get them set up, theyre pretty decent headphones. Unfortunately, they’re just not as good as the brand and proce point demand. However, the connection of them through the bose ios app is garbage. Its very clunky and failed to connect many times. The Jabra app by comparison is 10X more refined and works so much better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connectivity Issues…. After online help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Bose headphones but these headphones are not it. I constantly have issues with the connection cutting out (yes, I’ve tried all the help options line and reset the headphones). I’ll also go to workout after charging them overnight, and one headphone will be dead (this has happened twice in the last month). They’re great when they work…. But that’s the problem they only work half the time. And for $300+ price tag that shouldn’t be an issue. I would not recommend getting these, the connectivity issues are not worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you love our headphones, I am sad to hear that you have experienced connection issues with the QC earbuds II and that you have tried all our recommended troubleshooting. Please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good! The noise cancellation is the best!! Easy to connect to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose for life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, fits my ears better that AirPods and the sound is crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any Bluetooth audio device!!!! New smaller design-comfortable and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is the best, and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose noise cancellation earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, sound cancellation helpful when in the outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, crisp surround sound type earbuds!!! Best I've ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, perfect for small ears

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small ears, fantastic sound galaxy buds were better at the noise cancelling, and touch sensors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose always have excellent products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds that I ever want it. Love the quality of the sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If they fit probably a great pair. Didn’t fit me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound to me was average. I liked the idea of perfect fit optics but unfortunately no combination worked for me. App was quite nice as well. So for the cost maybe they’ll be a great pair for someone else but these did not work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy to switch from the sony line

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy these more than my sonys. Hoping there is no forced obsolescence here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 starts because although one of the best headphones, this particular model could not be tracked. Lost them forever :(

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the Market!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds. I’ve had em all and Bose always delivers. Good base and clear sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent sound, outgoing voice is questionable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio with deep base. When on phone calls, the voice coming in is clear, but outgoing sound quality is not good. People I'm talking to say it sounds like a wave is going by and it is difficult to understand me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kathleen,

      It's wonderful that you're enjoying the deep bass and great audio from the earbuds. When on phone calls, it's important to ensure that the earbuds are fitted correctly for best mic pick up. Our guide here https://bose.life/3IliQxZ can help with getting the best mic pick up.

      Please also contact us https://bose.life/38DNELy if you need further support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent quailty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound quality at a very good price, perfect for iphone

    I would recommend this to a friend