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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent sound, outgoing voice is questionable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio with deep base. When on phone calls, the voice coming in is clear, but outgoing sound quality is not good. People I'm talking to say it sounds like a wave is going by and it is difficult to understand me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kathleen,

      It's wonderful that you're enjoying the deep bass and great audio from the earbuds. When on phone calls, it's important to ensure that the earbuds are fitted correctly for best mic pick up. Our guide here https://bose.life/3IliQxZ can help with getting the best mic pick up.

      Please also contact us https://bose.life/38DNELy if you need further support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible… Worth every penny!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is incredible! The sounds are crystal clear and is perfect for a loud environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose thus far!! Should recommend to anyone looking for noise cancellation headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Angel’s bum bum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is awesome, sound quality is more that what I was expeted. For the price it worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose QC II earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for another set of Bud’s since my Apple twos were crackling. Love my over your Bose noise canceling so trying these. So far pretty disappointed in the fit and function of these. I’ve gone through all the different tips, and nothing seems to fit snug. The tips for inner ear need to be longer away from the body of the bud. Sound quality is good but doesn’t cancel as much as I would like. But the worst part about this is when the buds keep start getting loose And you go to adjust them, you wind up stopping changing the station changing the mood fast forwarding. They are just way too sensitive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there,

      It's great to see that you love the noise cancelling of our headphones. While I can see you've tried the different ear tips, the different stability band sizes are there to help ensure they stay seated comfortably and correctly. Follow our guide here https://bose.life/3Yo8YZ5 to help with getting the best possible fit, and you can also get help ordering the alternative sized ear-tip kit if needed by contacting us https://bose.life/38DNELy for support.

      I'd also recommend that if you do need to adjust the earbuds, touch the sides of the earbuds and not the outside surface.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, unmatched sound quality and justifies the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the Market!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds. I’ve had em all and Bose always delivers. Good base and clear sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the Pile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as you would expect from Bose. These replaced the original. Fit well, sound great for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality eZ use great sound second pair that I have gifted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is superb! Sound quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok for listening not for talking.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, and noise cancellation is awesome, but the trade-off is the microphone or talk quality is lacking severely. Everyone I talk to can hear everything around me except me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, it is great to hear that you love the sound and noise cancellation of the earbuds. It is surprising to hear that you find your microphone is not working as you would like. We have a great article that will make sure you get the most of your earbuds: https://bose.life/45qwHfS

      If you need more help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality ear buds. The quality and acoustics is the best I’ve ever heard compared to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling With the Big badda boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound better than any othrt earbud by far, noise canceling truely works

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Good quality earbuds. I will recommend anyone who are looking for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and it stays locked in place. Best sounding ear buds I ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say They are Bose The best sound ever. There aren't enough stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose did a great job on these ear buds. Excellent sound and noise canceling ability. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good ANC. My wife loves them. Way better than Sony 1000XM4 she tried previously

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy them again!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound is amazing and the quality is superb!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is great noise canceling is wonder blocks out most noises. Amazing sound

    I would recommend this to a friend