Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $111.99
Clearance
The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,181 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. They work great battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound not good for running

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds is amazing however the constant skiping of songs for barely touching the earplugs drives me crazy

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jacob, if you are finding that the touch controls are not working or not operating as expected, please check out our troubleshooting suggestions found on our product support website here: https://bose.life/3u56LZo.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Sound Quality But Has Connection Issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 hours either left or right earbud will disconnect. Will have to put both back in the case and hold down the connect bluetooth button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anita,

      It's disappointing to hear this has been happening for you. That's not normal behavior. Remember, you get a 1 year warranty with Bose and lifetime free technical support so please do not hesitate to get in touch with us if you need any help. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear every detail and juice in the songs. Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbud Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the noise reduction feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    none

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and exactly what I was looking for. Da Da Da

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than my master and Dynamic TWS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it is better than Master and Dynamic MW08 wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its purely awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome no room for issue and sond is purely awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Base bumpers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds & crisp clear sound. Worth the $, love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True noise cancellation. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from Bose, a very nice product with great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best I’ve heard so far.The sound is so clear and epic.The best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with the Bose quality that you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Delivery Driver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful ear buds. Love the quality!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its fine

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is usually good but will cut out and or sound weird or the headphones will disconnect for no reason

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, It's really great to hear you feel the sound quality is good on these. The QC earbuds II have bluetooth 5.3 and a connection range of upto 30 feet (9 metres), so it is usual to hear that these are disconnecting. You can find guidance here
      https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bnlwAAA&language=en_US to ensure a perfect connection.
      Please follow the steps here to get the best audio
      https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001boHeAAI&language=en_US
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! The noise cancelation is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Amazing sound. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Left ear bud stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud just stopped working after a couple months. Im sure it was a fluke but i can only review my experience with them. Best buy offered to exchange or get store credit. I opted for store credit cuz honestly I didn’t think it was worth the price from the moment i used them. Don’t get me wrong they were good bit for my use the price tag wasn’t woth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good choice for ear bug.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered a quality sound with excellent noise canceling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, with excellent noise cancellation!

    I would recommend this to a friend