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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,181 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very good sound and practice conform the battery is long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wore them on seven flights recently. Perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound amazing and i love the noise canceling!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds , great volume and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. I have the QCs and these have improved sound and better bass. Also the ANC is a lot better too. The auto sound config or eq when ear bud is placed in ears helps with improving sound and ANC. Only downside is losing wireless charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in ear buds. They do sometimes slip off while moving around other than that theyre great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mowing yard. Super Quiet and good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fantastic but lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat sound and fit but the fact that in 2023 you cannot disable intrusive touch controls is unacceptable when others offer this simple feature

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your thoughts on the QC Earbuds II! It's great to hear you were impressed by the sound quality and fit of the product, but I'm sorry to hear you were disappointed that you were unable to disable the touch controls.

      The product does not feature any physical buttons so the touch controls are imperative to be able to communicate with the source device. If you're finding the controls intrusive, why is that? Please do not hesitate to reach out to us if you wish to discuss the problem in further detail. https://bose.life/3ET4mCs.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bose Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME! These are trully the Best ear buds by far. Bose knocked it out the park with these. The noise canceling function is top notch! I've tried many different brands and styles and can honestly say these are my favorite and very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, was hesitant but we’ll worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Call Quality - extremely disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise canceling; 5/5, easily. Call quality is 1/5 and that's being extremely generous. Bose was great to work with directly and had my original pair replaced quick and easy. However, the call quality on the second pair is just as horrible as the first. Everyone either cannot hear me when I'm talking at all or I appear to be extremely far away from the mic. It's extremely disappointing because the sound quality is so good. Especially at the price you pay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the sound quality and noise cancelling offered by the QC Earbuds II. I'm sorry, however, to hear were disappointed by call quality. You did the right thing by reaching out to support for assistance, as this shouldn't be happening. I'm sorry to hear the replacement did not exceed your expectations.

      Remember, you need to keep your phone within 10m for best performance and having the correct fit/angle in the ear can have a huge impact on how the beamforming mics direct and triangulate sound from the mouth to the earpiece.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for current many mode and I can modifying I would recommend this to others

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit very good options to to listen to your music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Conexión problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd generation and unfortunately I returned it, because they have not been able to solve the connection problem and you can also only talk with the left ear, I do not understand how something so simple, they were able to solve it... the sound and that they never fall from your ear while walking or running, keep been the highest rating

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, The QC Earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 meters). They support
      the following Bluetooth pairing profiles HSP, HFP, A2DP, BLE, PBAP, SPP. It is unusual to hear you are having trouble connecting them. To ensure these connect correctly you can follow guidance from here https://bose.life/3Tx2gOH
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF
      We are happy to share that independent bud use will come with future firmware updates.
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had the first generation, these are even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my bose buds are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I recommend this buds for fantastic sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to other name brands; works great and fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    *CONNECTION ISSUES*

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse 300$ I ever spent, constantly disconnecting! Headphones need to be synced over and over. Long time Bose customer but these rival gas station headphones when it comes to quality. Sound is great when they work but constantly failing to connect to my phone which should never happen at this price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Marc,

      It's great to hear you were impressed by the sound quality of the headphones but i'm sorry
      It's disappointing to hear you experienced connection issues with your headphones. Disconnections could be attributed to nearby interference or corrupted connections.

      Please reach out, we'd happy to help. https://bose.life/3ET4mCs

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These are the best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features and the comfort of these! Definitely must buy!

    I would recommend this to a friend