Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Could be better!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as you’d expect from Bose but you have to fight to get them to charge to 100%.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback. We're pleased to hear that you're enjoying the sound quality of our product. We understand that the charging process has been challenging for you, and we apologize for any inconvenience this has caused. If you encounter any further difficulties or have any questions, please feel free to reach out to our support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Fit, Sound quality
simply the best out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are my 2nd pair of Bose, first were the OVER the ear OPEN headphones which were great, these are for noise cancelling and what makes these a tad better than my apple pro, 1, 2, 3 air pods are the custom fit feature every headphone should adopt.
I would recommend this to a friend - Pros mentioned:Comfort
Nice earbuds
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice earbuds, very confortable and louder. Excellent
I would recommend this to a friend - Pros mentioned:Bass, Fit
Great sound and comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly are an upgrade over the last version. Much more bass, much smaller package. Teams call could use some work (one piece lags by a split second behind the other but it sounds really annoying). I assume this will be fixed soon by an update.
I would recommend this to a friend - Pros mentioned:Fit
Love Bose, but returned these. Call quality bad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit and feel while wearing was excellent, sound quality was lacking in bass. While I could feel bass depth, I could not actually hear the bass guitar in classic rock songs. I hoped great things for these buds, but they missed the mark. The app often did not connect and call quality was unacceptable. After loving the 700 series over ear headphones, these were not worth keeping. Nobody mentions how poor the call quality is.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Bree,
Thanks for your feedback, we are glad to hear that you found the fit and feel of your earbuds to be excellent. Did you know the Bose Music app includes an adjustable EQ, this will help with increasing the bass levels to your liking, you can find instruction here: https://bose.life/3SkLTUY
As for the call quality, we'd love to get further details regarding this. Whilst you no longer have your headphones, we're happy to help resolve any concerns and have a great troubleshooting guide available here: https://bose.life/3SBVAOx If this persists, don't hesitate to reach out directly via https://bose.life/2kOgS12
Tegan - Bose Customer Support
Sound great but connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice my only complaint is loses Bluetooth connection frequently and seems to take many attempts to get it reconnected.
I would recommend this to a friend- Pros mentioned:Sound quality
Good warbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connects easily and the noise canceling nice on flights.
I would recommend this to a friend - Pros mentioned:Sound quality
There ok i like the previous versions better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the noise canceling is phenomenal. The case sucks getting the buds in and out is a pain in the axs, and the lid on the case flops open all the time.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its real nice but i get complaints that i sound muffle im not sure why but i do like the comfort of them ibwas hopping both ear buds had a mic
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Edwin.
Thank you for your post. Sorry to hear that your having an issue sounding muffled with your QC Earbuds II during calls. Please follow the simple steps here to address the issue, https://bose.life/45qwHfS. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great pair of earbuds. I got the memory foam tips, which creates the perfect seal for my ears. The app is easy to use and besides listening to music I hooked them up to my tv and was really immersed in Assassins Creed Valhalla!
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! There loud I think there better than AirPods! Totally recommend them. The only thing I don’t like is that when I’m getting a call it won’t connect for some reason.
I would recommend this to a friend- Pros mentioned:Sound quality
Impressive sound
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and very happy with purchase. Noise canceling is good.
I would recommend this to a friend Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young man that helped me were excellentt what he did. It took him only a few minutes. I appreciate everything Best Buy don for me. I just bought the over the ears headphones forl TV music in the house. And my brother loves them they were a gift.
I would recommend this to a friendAlmost a 10 8/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these were a little bit better on the sound quality still enjoy them but hope Bose can improve them in the future noise cancellation is great tho
I would recommend this to a friend- Pros mentioned:Bass
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing as always better lows then last gen bass doesnt distort or get muddy
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is top notch, when they work properly. Countless pairing issues, they reset while using them frequently, if they aren’t seated in the case perfectly they won’t charge. Oh and the touch controls are just nonsense.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy you like the noise cancellation of your QuietComfort Earbuds II, Terry! The earbuds do need to sit in the case correctly to charge, however this should be a simple case of dropping them gently into the case. If you're experiencing issues, try resetting your earbuds manually - this may also fix the reset loop and pairing issues. If all else fails, please contact our support team, so we can also help you get used to the touch controls. Regards, Fiona M. - Bose Customer Support
Running for music
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my 15 yr old son, however we traded them in for the noise cancelling version and the better inner ear fit. He is a runner and this version was not staying put in the ear
I would recommend this to a friend- Pros mentioned:Comfort
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are very comfortable. I love the aware mode.
I would recommend this to a friend - Pros mentioned:Sound quality
Just awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than any other ear buds, highly recommended.
I would recommend this to a friend - Pros mentioned:Comfort
best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product so easy to wear and is quiet comfort
I would recommend this to a friend