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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Earbuds ll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you'd be hard pressed to find a better ear buds.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Just not consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but the connectivity is not great. It connects and then disconnects and then not

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kevin,

      Thanks for sharing your experience with the QC Earbuds II. Connectivity issues certainly shouldn't be happening. Have you tried troubleshooting the connection by resetting the earbuds or checking for firmware updates? Sometimes a simple software fix can resolve these issues. You can find useful troubleshooting steps on this page: https://bose.life/47OjChg

      If you've already tried that and are still having issues, please feel free to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for office workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in workplace. Not suitable for gun range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a present so far she has had zero complaints and says she loves them I also have a pair and the are with me all the time and for me mine were the best money spent on a product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones very recomend good sound good quality

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    i had better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great but it has a governor on the volume, sounds way low

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for reviewing the QuietComfort Earbuds II, Richard. I'm happy to hear you've been enjoying them, apart from the volume. Low volume issues shouldn't be occurring, so please check your connected mobile device's settings, or contact our customer support team for further assistance. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Skip for a better choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re just meh. They have connection issues with almost every device I use them with, maybe I got a dud set but yikes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too delicate for noises

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and has good noise cancelation but they are often reconnecting to my phone when charging in the case. Also often exposure to loud noises will mess up the microphone and people won't hear u as good during calls. Already happened to the 2 pairs i got. Second pair started making popping sounds and stopped working after riding with my car windows down.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi James,

      I'm happy that you enjoy how comfortable the earbuds are, and find the noise cancelling good.
      To stop the earbuds from connecting to your phone while inside the case charge. Please ensure that the stability bands are correctly fitted to the earbuds following our guide here (https://bose.life/3rD2Stu). If they are not fitted correctly they may sit too high in the case when charging.

      I'd also suggest following the guide here(https://bose.life/472rpax) for help with the noise cancelling not responding correctly.

      You can reach out to us as well (https://bose.life/contact) as we'd love to help you.

      Nic - Boses Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and great noise cancellation...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great work bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buds to wear anywhere and with any music they sound so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation and best buds in the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones. These are the best money can buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound and perfect noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, you can manage everything from your phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones 2 days ago for my international flights. I have completed one flight and already the right ear bud is not working. I have tried resetting and doing all the things. Now they wont connect at all. I can't even return them for my money back as I am traveling for 2 months. Do your self a favor and don't buy these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Madison,

      It is surprising you started having trouble with the earbuds so soon after getting them. I'd recommend making sure the stability bands are correct fit (https://bose.life/3rD2Stu). This will ensure the earbuds reset when in the case, also contact us https://bose.life/contact for help. We'd love to have you enjoying your earbuds.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing they fit really and don’t fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound I have ever found in all the earbuds I have used!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is the best I have ever experienced

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    H g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them,great fit and awesome sound. Easy-to-use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I did made. The sound are awesome.

    I would recommend this to a friend