Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Angle. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Left. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 12. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 13. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 14. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 15. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 16. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 17. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 18. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Alt View 19. Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black.
  • Bose QuietComfort Earbuds II Product Overview Video video 0 minutes 43 seconds

Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black

Model:
870730-0010
SKU:
6512575
Highly rated by customers for:
Your price for this item is $111.99
Clearance
The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,181 reviews
  • Pros mentioned:
    Comfort

    Quite and comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job on quiet and comfortable. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Perfect bass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, this is the best sound that I have heard

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods sound and performance good price and material

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. A must have. Great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Best sound quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very light. Fits very well,.,........

    I would recommend this to a friend

  • Boses windy silence.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were fine. Minus the air noise when I ride a bike or anytime the wind was blowing. Sounds like white noise from a TV. The left earbud stopped producing sound exactly one year after purchase. For over $200 they should be better than that. Pretty disappointed in the purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Ear phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love the sound and the features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Better than previous one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and better than previous model. Def recommended

    I would recommend this to a friend

  • Great Earbuds!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and design. Best ANC in earbuds on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Get! If they fit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked almost everything about them. They sounded fabulous but they kept falling out of my ears. I returned and bought overear model.

    This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Angel,

      I'm glad you loved the fabulous sound from them. We have a guide here https://bose.life/3JirRsf that can help with making sure the fit is as great as possible. If you need help getting the best fit https://bose.life/38DNELy you can also reach out to us.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Returned the First Pair, Threw Away the Second

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Bose sound quality is amazing. The issues are with the connectivity and noise cancellation. Continually having to reset/reconnect, then eventually quit working all together. The original (first generation) Bose QuietComfort Earbuds were the best!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello JakeH, We are happy to hear you enjoy the amazing sound quality of the QuietComfort Earbuds II.
      If you are having issues with them staying connected, Try clearing the Bluetooth device list on the product itself and removing them from the phone,
      With the earbuds in the charging case and the case open, press and hold the button on the back of the case for 15 seconds. Wait until the earbud's status light blinks white twice and then slowly blinks blue.
      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Broken

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earphone stopped working after a week of use. The sound is good, but the bass is weak

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Viktor,

      I'm happy that you enjoy the sound. I'm shocked that one earbud would stop working. Please try the steps here https://bose.life/3QJ4YRa and contact us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than previous earbuds. Little lighter a bit more secure in the ear. Great noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Short charge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation but charge does not last long enough. Returned product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great you enjoyed the noise-cancellation of the earbuds. The earbuds are rated for up to 6 hours of battery. Try our guide here https://bose.life/3NRGlkq for help, or contact us https://bose.life/contact if you don't get the expected battery life.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    worst earbuds money can buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection issues all the time..I have to put back in case several times to connect..horrible phone conversations.. while listening if you hit a bump always popping sound!! great music playback if you are sitting still!! they need a recall to work out issues

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joseph,

      Thanks for sharing your feedback regarding the QC Earbuds II. Connection issues, call quality problems, and audio drops are definitely not the experience we want you to have.

      Have you tried troubleshooting these issues using the help articles on our website? bose.life/40JeOXQ.

      If you've exhausted all troubleshooting options, please do not hesitate to get in touch with our team for further assistance. https://bose.life/3ET4mCs. We'll be happy to help.

      Jeff - Bose Customer Support bose

  • Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but hard to stay in your ears. Battery life can be short due to hard to close ease with the ear buds

    I would recommend this to a friend

  • Bose, always!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and I was shy to get them for myself. Gave them a try and love them! Easy to charge with the usb-c cable.

    I would recommend this to a friend

  • 4 stars

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big hands and taking these in and out of my ears is difficult. There are very small earphones but work pretty well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Nice Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the NC and great sound. Lack of multipoint connectivity was disappointing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The QuietComfort Earbuds II can only connect to and play audio from one device at a time, however they can store up to seven devices in the earbud device list, allowing for a quick change between devices. Warm regards, Fiona M. - Customer Support bose

  • Cons mentioned:
    Connectivity

    Great sound, meh after glitchiness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randkm disconnects from work computer AND iOS devices. High expectations with below average cinnectibility.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It is surprising to hear you are having trouble keeping your earbuds connected. We have a great guide to ensure that your earbuds are functioning at their best! https://bose.life/3OKrIAP

      If you need further help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

Page 141, Showing 2,801-2,820 of 4,181 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.