Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose ear phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but the downside is not good for workout because i go to gym a lot so im have issue using it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, we are glad to hear you love the sound of the earbuds! I am surprised you do not enjoy using them for the gym. If you find they are coming loose or not staying secure in your ear, please try the other bands and tips provided!
If you find this does not help, please reach out to our customer support team who would love to help you! https://bose.life/3nTDo5H
Liam - Bose Customer Support
Like my new earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are just what I needed to block out noise, which they do very well. I like the many options you have right at your fingertips.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Connectivity issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancelling work great but it's pointless if they cut in and out randomly. One ear plays music while the other is silent. At times both buds would be silent. I returned them after a week hoping it would get better but it got worse.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm happy to see that you find the sound and noise cancelling great on the earbuds. I am surprised you've had trouble with the audio cutting in and out, and I understand you've returned them. If you decide to try the earbuds again, I'd suggest trying the steps here https://bose.life/3QCOPOj to help if you experience the same again. Or please do contact us https://bose.life/contact for further help.
Nic - Bose Customer Support
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy Bluetooth connection. The only negative is the flimsy case that also does not support wireless charging.
I would recommend this to a friendMrs Queenie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Which that it was easier to pause music or answer calls while in ear.
I would recommend this to a friendWashed headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones/forgot and left one of them in my pocket and it went through a full cycle in the washing machine. Still working perfectly
I would recommend this to a friendGood Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They earphones have been good. But I wish there was a way to control the volume with me clicking on them or something like that.
I would recommend this to a friend- Cons mentioned:Connectivity
Ok overall
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright product but right ear keeps cutting in and out super annoying
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Todd,
Thanks for leaving your thoughts on the QC Earbuds II.
The product is designed to use the latest Bluetooth technologies to ensure a fantastic connection between buds and between your device. You may find that dropouts occur when your source device is too far away (we recommend using it within 33ft/10m) or if there are electrical objects that may be causing interference nearby. With that in mind, if the problem persists try disconnecting the buds, establish a new pairing and re-test. This should eradicate any cutting out.
Still having issues? Please reach out, we'd be happy to help https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Great purchase.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a long shot that I would like them, one of my best decisions. Noise canceling is great. Pretty easy to set up. App is a little clunky at times, but not a deal breaker for me. Wish volume would go up just a little more.
I would recommend this to a friendBest ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair love it, us one pair for work and the other pair at work.
I would recommend this to a friend- Pros mentioned:Sound quality
Good fit and sound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only down side is you can only use right one alone can’t use the left, but the sound quality is awesome
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Eugene, I'm glad you find the sound awesome! If you've updated to the latest firmware 1.3.26 through an OTA update in the app, you'll be able to use either earbud independently for listening or phone calls. Thanks, Sam - Bose Customer Support
Best Earbuds I’ve Tried
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they say ‘noise canceling’ they mean it! It makes my dad so mad when I’m wearing them because even if i have the sound on low, if the noise cancelling is turned on then Ihear nothing outaide of the earbuds.
I would recommend this to a friendHeadphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them especially after there update, where you can use each ear bud separately
I would recommend this to a friendWonderful headphones for jogging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for jogging on my treadmill and for cleaning. They work great! You have to adjust the size for your ears but once you get the correct size it works great.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Expensive Godsend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Indeed these are the best noise cancelling earbuds. They've saved me from noisy neighbors, helped me concentrate. And they are very comfortable to wear for long periods of time.
I would recommend this to a friend - Pros mentioned:Sound quality
Atrocious & Overpriced waste of money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always had and loved Bose and upgraded as new models came out. Saves to get these, and they were amazing the first few weeks, but now the right ear bud either doesn’t work at all or disconnects immediately. I’ve tried every troubleshooting technique to no avail, something this expensive shouldn’t act like a $20 budget bud. Never been so disappointed in a Bose product. I now have a $300 piece of plastic with no use. Either have to waste my warranty only after one month of purchase (which should NEVER be the case,) or just get use to wearing only one bud. DO NOT BUY. Absolutely unacceptable in every way.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're very sorry to hear that you're experiencing some concerns with the connectivity of your product and we thank you for taking the time to troubleshoot this concern. You have a 1 year warranty and a lifetime of support available for your product. If service is required, you will be provided with a repairs warranty also. Please reach out to us via https://bit.ly/3UNtwsQ where we can get additional information from you and help have this resolved.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is crisp and clear. Stylish look, love the gloss black. Step by step instructions on how to setup. ANC is top notch.
I would recommend this to a friend - Pros mentioned:Sound quality
Poor fit options and noice cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice cancellation is marginal and despite purchasing other fitting pieces, they will not stay in your ears if you are active in simple things like walking and in a gym lifting weights, much less higher impact activities like running. Sound quality is very good though....when they stay in your ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great you're enjoying the sound quality of the earbuds. I'm surprised you're having trouble with them falling out. Please try our guide here https://bose.life/3RJI6mP for getting the best fit, and don't forget you can mix and match the ear tips and bands as needed.
Please also contact us https://bose.life/contact for help if needed, as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
The noice cancellation doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the ear buds noise cancellation I and it works great. Hence, the 3 stars review!
No, I would not recommend this to a friend - Pros mentioned:Bass, Sound quality
Top of the line earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I have ever owned. The bass is unreal for earbuds. Sound quality is unmatched. The software is a bit buggy but can’t subtract a star for that because it works.
I would recommend this to a friend