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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,181 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth $300

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is incredible after only a few uses the buds will not connect to neither my phone nor my husband's. My husband purchased a another bose earbuds for a Christmas gift (this is the second pair) these also will not connect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose is bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bose products all the way. These are the best buds in the market. They are expensive but worth it. Truly noise cancellation, great sound, comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set BUT the BT connection can be iffy when in the car. PITA to connect properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but they slip off every 30 minutes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them except they slip off after theyre on for a while

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love the sound cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With other headphones I can swim in them with these I'm being advised not to let water get on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and Comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than my AirPod Pros. I can wear them all day and the sound quality is phenomenal. I bought them to use with MS Teams, and they did not disappoint. My only con is that they don’t change devices on their own like my AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to the very best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like listening to the very best then buy these buds. It's as simple as that. The quality of this product far out shines the competition in noise cancellation and sound quality. These babies blow my music loving mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great now glitches are fixed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a compatibility issue with Audible but the finally fixed it. Now best headphones I'd ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Bose broke upgraded to two free due to warranty. Absolutely not anymore worth it than the cheap ones! Basically does the same thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones, they work very well! I use them eveey single day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ode ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a different sizes, the do not say in my ears. The sound is great.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you love the sound of your earbuds! If the provided ear tips and bands do not fit your ears, you can reach out to our customer support team who can help you with extra sizes! https://bose.life/3nTDo5H

      You can also check the fit via the Bose music app! https://bose.life/3OE4iNt

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is amazing. Aware mode works great to in a watejousr environment it keeps yhe loud controlled but still allows communication with coworkers. Of courae the sound quality is is good typical of what you expect feom Bose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The production works as expected except the pieces keep falling off from my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    save yor money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, really good noise cancellation. After about 5 weeks have a hard time getting them to connect to my devices and stay connected. Takes about 8 minutes before they stay connected. Have tried all the recommended fixes.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear you were impressed by the noise cancellation and sound quality, but sorry to hear you've had problems with connections. That certainly shouldn't be happening. Generally bad connections can be attributed to being too far from the source device, nearby interference, or corrupted pairings. I'd recommend moving to a different environment, keep the buds and source device close by, and establish new connections if all else fails.

      Still need help? Please feel free to get in touch with our friendly team via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 3rd earbuds from bose and the are a very good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling was better in the old ones the ultra is little bit better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are working out pretty well. I wish either on the phone app or the case itself, it would show what the case is at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update for Bose earbuds. My problem is with the aware mode. If the earbuds detect a medium to loud noise, they turn on noise canceling 100% and turn it off after the noise stops. Very annoying driving my truck and every bump the earbuds are going into and out of noise canceling continuously. Returning until Bose can get an aware mode to work like my air pod pros.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not very compatible with Apple phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. They fail to connect to the iPhone more than 50% of the time. I have dropped many calls while using them. I will be returning these for sure and will go back to Beats.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the connectivity issues you've experienced with our product. This is certainly not the experience we want for our customers.

      To resolve this promptly, we recommend reaching out to our support team. They can provide assistance in troubleshooting or exploring other options. You can reach out to our support teams via this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric. V - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Yes, purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Apple's, Just bluetooth, and works, if you travel with both your Ipad and Iphone, you will need to make sure the bluetooth is connected to the one you want to listen too.

    I would recommend this to a friend