Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose is nice, but these are not
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation in an ear bud that us suburb! However, the firmware is a bit tricky and I have experienced 2 issues that make me regret the purchase: 1. They frequently disconnect from my iPhone 2. On calls people have reported that I sound like I am underwater, and unclear
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael.
Thank you for reaching out to us. Sorry that you are having difficulty with your earbuds. To address both issues that you mentioned, please remove the pairing of the earbuds from your phone and reboot your phone. Also, clear the Bluetooth list of the earbuds. The steps can be found here, https://bose.life/3PwGoSK. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just need to be able to use one or tte other bud without having to have both in
I would recommend this to a friendThe noise canceling is impeccable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they came with the super small eartips for people with small ear cavities.
I would recommend this to a friendBose QuietComfort Earbuds II
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds, but very costly. I used several gift cards to purchase.
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product I purchased form Best Buy.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well but dont last as long as the original ones
I would recommend this to a friendHUSBAND BIG FAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED LAST YEAR FOR MY HUSBAND AND HE LOVED THEM. SOME REASON THE CASE STOPPED CHARGING SO INSTEAD OF PAYING $100 FOR NEW CASE I JUST PURCHASED THE COMPLETE SET.
I would recommend this to a friendBose - QuietComfort Earbuds II
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, Bose has done a great job innovating their QuietComfort Earbuds! I would definitely purchase again.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, hope it lasts, the case design could be a little studier.
I would recommend this to a friend- Cons mentioned:Connectivity
The worst earbuds I have ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's crank up the frustration to make your dissatisfaction crystal clear: 1. It's downright infuriating when these supposed 'high-tech' earbuds refuse to connect the moment they're plucked from their case and nestled in my ears. Utter failure! 2. Then there's the mobile app, a complete disaster, which can't seem to find the earbuds that are literally inches away. 3. Don't get me started on attempting to re-pair them. The mobile app's re-pairing is a joke, utterly useless in remedying the connection debacle. 4. And the sound quality? Pathetic! Being shackled to only AAC codec is like listening through a tin can. It's moments like these when tossing them in the trash feels like the only satisfying solution.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Oleg,
It is understandable that your experience has left you frustrated, and I'm sorry you have had difficulty with the earbuds.
I'd recommend trying our guides here https://bose.life/459LRF9 and here https://bose.life/3umPISg for help with the connectivity and app detection. You can also reach out to us https://bose.life/contact for further help if needed.
Once you're connected through the Bose Music app, you can adjust the earbuds EQ through the audio settings. Our guide here https://bose.life/49CvTGP can help with that, and we can help with this as well if you'd like.
Nic - Bose Customer Support
Nothin beats Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my daughter. previous apple do dicky ear thing owner. i rec'd a very rare admission from her that her old man may know what he's talking about. she loves them.
I would recommend this to a friend- Pros mentioned:Bass, Comfort
Great for all day wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and being able to adjust the bass is a plus
I would recommend this to a friend Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very good. The customer service at Best buy was very good helping me get what I needed with these earbuds.
I would recommend this to a friendSimply marvellous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the previous version that was bulkier. Very very happy with thr purchase! Only downside is that the storage case does not double as an extra battery on the go, and only works as a charger when connected to power.
I would recommend this to a friend- Pros mentioned:Sound quality
Easy to carry
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise canceling and easy to carry anywhere
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Lose connection when I need them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and sound. I rank these so low because every time I go to use them when I ride my bike, they lose connection to my iPhone. I’ve updated all software, reset the earbuds, and completely reinstalled these to my phone three times. I can not count on these buds to work when I need them to.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the noise cancelling and sound quality of the earbuds, if you are experiencing any issues with the QC earbuds II, please do contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.
Liam - Bose Customer support
- Pros mentioned:Comfort
Noise CANCELING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit but noise canceling only works when you are not talking
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Derrick,
I'm glad you're enjoying the fit of the earbuds. Please try the steps here https://bose.life/3MxOkBP or reach out to us https://bose.life/contact for help with the noise cancelling.
Nic - Bose Customer Support
Same sound, different fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of Bose Quiet Comfort earbuds, the first model. I lost one earphone and replace them with the Quiet Comfort Earbuds II. The sound is comparable, but these earphones don’t feel as secure in my ears as the first pair I had. Of course, it’s impossible to try them on without buying them but I would certainly recommend doing so, even if it means returning them later if they don’t fit well.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Ken, if you feel that the QC earbuds II are not fitting securely in your ear, I recommend that you adjust them by changing the ear tips as well as the stability bands, with either the smaller or larger set that are included with your earbuds: https://bose.life/40vogxs.
We also provide alternate sized kits if you find that the earbuds are still not fitting securely: https://bose.life/3Ys3cGl. Should you need further assistance, be sure to contact our technical support team who will be happy to help you: https://bose.life/3wVWH2V.
Liam - Bose Customer support
Bose never disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Apple AirPods for years and I forgot just how great Bose is. These are very comfortable and the sound is just amazing. Pure Bose.
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge doesn’t last as long as they claim but overall it’s good
I would recommend this to a friend