Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Bose noise canceling earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great my pops loved them only real down side about them is when he puts them in at home and you can’t talk to him
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, FitCons mentioned:Connectivity
Best Sounding Wireless Headphones Yet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I first have to say how great this set of wireless earbuds sounds. I've had numerous other brands at various price points, but these Bose Quiet Comfort Wireless Noise Canceling Earbuds sound the best and are very comfortable to wear. I do have one gripe...getting them in the charging case is not the easiest and it does not seem to wirelessly charge. I took away 1 star and left a 4 star rating because of this, but otherwise I love them. The noise cancelling works amazingly, the eq options in the app let you fine tune how you like to listen to your music, calls, etc, and the box includes different sized pieces to best fit every individual's ears. I can't say enough how great they sound and they also look great and not obtrusive when in your ears. Calls are crystal clear, music is lively and full of bass, and they hold a charge for quite a long time and not leaving you out of juice half way through a long flight. I would definitely recommend this product and wish this quality of earbud was out a long time ago.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's awesome that you love the sound, noise cancelling, and other features of the earbuds, we're glad that your enjoying them.
The charging case isn't capable of wireless charging, and does need to be plugged in for charging. When inserting the earbuds into the case, please make sure that the earbuds are going in the correct side. With the case open and the case light towards you, the earbuds go in right to right, left to left. They won't correctly fit when put in the wrong way.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but the comfort or the facts that no matter the bud they just do not do good for the gym sucks. Also, despite doing the settings people always had issues to hear me. I did trouble shooting and all, and yeah not worth the money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm happy to see that you're enjoying the great sound from the earbuds. While I can see you've tried troubleshooting, please try the steps here https://bose.life/45qwHfS to help with fit and mic pick up. We'd also love to help, and you can contact us https://bose.life/contact should you need further support.
Nic - Bose Customer support
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and I would buy it again. I recommend it, good sound and excellent quality.
I would recommend this to a friendMy music in my earpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy listening to my music with them phone to my family with them
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they really good, I can connect to my Android phone with no problems.
I would recommend this to a friendDangerous! But worth it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be dangerous because you cannot hear anything with the noise canceling on. I can attest to them working for noisy children! If you need to concentrate on work, these are for you.
I would recommend this to a friend- Cons mentioned:Connectivity
Bad connection and frequency noise
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them less than a year ago and have already had to exchange them twice through Bose.com because they suddenly stop connecting.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michelle - if the connection to your QuietComfort Earbuds II is breaking up, I'd always recommend rebooting your connected mobile device. Also test your earbuds with a second device, to compare performance. Our support team will assist you if these steps don't help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Bose Quiet Comfort earbuds II
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound reproduction, noise cancelling is on point, and a lot more comfortable than the first generation…
I would recommend this to a friend Best EarBuds on the Market
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbud headphones i have ever owned. Truly noise canceling and fit snug in the ear. Great purchase, highly reccomend.
I would recommend this to a friendAwesome earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the sound of the music on these earbuds. The noise canceling option works so well. It helps my workouts to be more enjoyable.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No gps locator when lost and battery power usage must be seen thru app
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Smaller and Satisfied.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much smaller they are. Sound and noise canceling are on point. I love how you can adjust the EQ.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Constantly disconnecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good fit is good but will constantly disconnect from blue tooth and not reconnect even when trying to reconnect manually through the app or the phone
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Faulty products in best buy. Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently i brought these and it always disconnects with each pther with . And i had to reach out to the customer care and they replaced which worked perfectly fine. Instead of buying from best buy directly buy from product store. Or never buy these . I highly dont recommend these . I saw youtube and there are lot of people who has connectivity issue with one of the buds. They had to do reset and sometimes it wont happens. I regret buying these and wasting my time talking to bose and get the new ones with more than 10 days of processing time . Go with apple in apple store easy to exchange or return
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, whilst I am surprised your earbuds were disconnecting, I am glad that our team were able to replace the product for you quickly! If you ever need help with connecting your earbuds, you can check out this link that will help get the earbuds connected right away! https://bose.life/459LRF9
If you need further help or have any questions from our customer support team, please reach out! https://bose.life/3nTDo5H
John - Bose Customer Support
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You truly can't go wrong with these, as Bose lives up to their name as one of the best in the sound business.
I would recommend this to a friend- Pros mentioned:Sound quality
Too large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a horrible fit, and as long as I was listening to music, it was great. The sound was amazing. However, once you had to make a call and speak to someone you, it was horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback on the QC Earbuds II.
The buds come with a variety of different sized tips and stability bands to ensure you get the absolute best fit. Remember, fit is important to keeping them in your ears, but also have a major effect on the sound quality. Be sure to check the "Fit Check" section of the Bose Music application to ensure you have the best possible fit.
With calls, please make sure that your buds are inserted into the ear correctly so that the microphones on the buds are directly pointing towards your mouth. The mics target your mouth so if they're not in the ear at the correct angle this could affect call quality.
If you have any other issues, do not hesitate to reach out! We're happy to help. https://bose.life/3ET4mCs
Jeff - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
My Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The style, comfort, and sound can't be beat! They are so comfortable you can forget your wearing them.
I would recommend this to a friend Good, if you do not plan to make calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good earbuds, the big issue with me is it hard for people to hear me when i take a call, i usually have to turn off the Bluetooth and continue the conversation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Chad! If people can't hear you when you use your QuietComfort Earbuds II to make/take calls, first try updating your earbuds. The buds are updated via the Bose app, while the charging case is updated via the Bose updater at https://btu.bose.com/. If that doesn't help, make sure the mic holes on the edge of the earbuds aren't blocked. Our support team will also assist you further, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Awesome ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I have been using these for about 6 months and they have been great!
I would recommend this to a friend