Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
The boss
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience of buying was out off this world. The tech was so knowledgeable. Made the experience amazing.
I would recommend this to a friendBest earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat headphones. Best noise cancelling ear buds ever!
I would recommend this to a friendBest for performance!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, simple but loud. Easily one of the best eat buds I’ve owned! Can be difficult to fit to your ear at first.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst BlueTooth connection. No Auto pairing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blue tooth connectivity is the worst. No auto pairing what so ever. Each time I want to listen I have to go through the pairing process which would fail 90% of the time. I then have to reset the earbuds by put in back to the case and click hold the pairing button for 40 seconds and repeat. This happens when the earbuds are 100% charged. I bought this for traveling and I don't see myself sitting in public (airport,...) to go through this pairing each time I want to listen to something. My much cheaper headphone is much faster in connect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that your connection is dropping on your QC Earbuds II. Please refer to this page for more steps to help you address this, https://bose.life/47OjChg. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Pros mentioned:Sound quality
WORTH THE PRICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds live up to their price point! They were really easy to use right from the box. Just scan the QRC with your phone, and app downloads. Walks you through features and that's it! The noise cancelling it TREMENDUS! Plus you can set how much noise cancelling you want. Expensive but worth it, especially if you work in an office with others, walk outside for excursive or need to clearly hear what's being said. Great for online or any remote classes.
I would recommend this to a friend 
Great
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing but microphone isnt that good. Could be better
I would recommend this to a friendWorkout buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for doing workouts since my b&o keep on falling. Everything fits perfectly and it does seal the sound so accurately I barely hear anything.
I would recommend this to a friendBose is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of Bose brand. I’ve been a happy customer ever since
I would recommend this to a friendNeed more time with them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had connection issues.. I am also not sure about how well they fit.. I am going to purchase them again during the Black Friday sale so that I have more time with them because of their longer return policy..
I would recommend this to a friend- Pros mentioned:Sound quality
Wind noise and popping sounds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality at times is great. A few times I have had crackling and popping noises. I tried using these while on a motorcycle and they will fit under a helmet. The only issue is that the noise cancelling does not work with the wind noise. The noise cancelling is either slow to react, or over reacting and creates a loud popping noise. Its pretty distracting. No matter what level of noise cancelling you out it at, the popping persists. Will be returning. Complaints have been consistent for the last year plus since these came out, but apparently Bose refuses to offer a solution/fix.
I would recommend this to a friend Great Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and he said they work great to replace his old bose sport earbuds. They also dont stick out as mich as the old ones
I would recommend this to a friendGreat purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair for my husband as a gift. He absolutely loves them. The price is really affordable. Money well spent!
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. Amazing sound. I really love these. Bose outdid themselves. Excellent connectivity.
I would recommend this to a friend Pleased with Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these headphones! They do a great job of keeping out the background noise!
I would recommend this to a friendThe boss name says it all
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Bose wireless headphones. Holds charge very well and love the acoustic quailty.
I would recommend this to a friendLeft Earbud Defect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge fan of Bose systems and was quite excited to own their product. However, I find myself very disappointed in the end. II purchased my Bose Earbuds approximately 4months now and I just realized that the left earbud does not work without the right earbud outside the case or if the right earbud has no charge. At first I thought I was doing something wrong, but I had both buds in and when the right one died, the left stopped working. I only put the left one in because I was notified that the right earbud was low on battery while in use. This is a huge inconvenience for me. For as much as I paid for this set, I'm quiet disappointed with this. I will be contacting the Geek Squad for a resolution.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
With Software version 1.3.x or later, you can now use either the left or right earbud for Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth, the other will automatically take over. To update to the latest firmware, follow these instructions https://bit.ly/3REowYR
Tegan
Bose Customer Support
Bose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed to be honest. With the medium ear buds the quiet mode works fairly well. With the small ear pieces it doesnt work as well. I expected more from Bose. The sound quality falls very short of my expectations as well. Should of went with the Bose 700's.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Sam,
It's good to see that you're happy with the noise cancelling with the right ear tips. Try following our guide here https://bose.life/3Q4AgDu to ensure you get the best fit with the ear tips possible. Incorrectly fitting tips can cause sound leakage, and affect sound quality.
Please reach out https://bose.life/3rykPZR if you need further help.
Nic - Bose Customer Support
Great sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them but someone else loved more they were stolen while I had left them on my work cart
I would recommend this to a friendAmazing upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and a great upgrade to my existing earbuds!! Highly recommend
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels a little uncomfortable sometimes but overall better than its predecessor
I would recommend this to a friendBrand response from Bose Support
Posted .Hey, I'm glad that overall you're enjoying your earbuds.
Regarding comfort, have you tried the different size tips and stability bands? We do also have some additional sizes that are not included in the original box. If you'd be interested in trying these, please contact our customer support for help obtaining them - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Customer Support