Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $111.99
Clearance
The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,181 reviews
  • Rated 5 out of 5 stars

    Five Stars!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! I would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoying these buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and excellent sound. Much more comfortable than the Apple AirPods Pro 1 or 2.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that are truly wireless. Sound quality is great and fit great in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome! Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Music is so clear and u won't heard out side noise. They worth the money and u will not regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re better sounds better. Everything recommended to buy this.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I hadn’t missed the return deadline by one day. The volume is pretty low when I’m using certain apps. Otherwise they are decent but would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose 11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falling out my ear still trying to figure out how to fix that

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best noise cancellation headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation headphones. The con is that connectivity isnt as great as the airpods

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Richy,

      We're glad you love the noise cancellation. We'd love to help with the earbuds connectivity, reach out should you need support (https://bose.life/38DNELy).

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did really like the head phone. Only problem is once in a while would fall out. So i didn't feel comfortable in keeping them .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy bose earbuds ever again

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ended up becoming a really expemsive paper weight im so disappointed at how much i spent on these for them to fail and refuse to connect to a blutooth source after a few uses they sounded fine didnt really get to use them long enough to give a more in depth review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Better ear fit and greatly improved noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so goo I love them and I love Best Buy even the people dat work there is good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sounds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about bose earbuds.Its perfectly fits the ears.Dosent come out and I love it love it love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with BOSE. The quality is what I was looking for. Tried other brand but came back them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these recently and they're more compact than the first gen ones I have.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit wonderfully and the is very customizable and the noise cancellation works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and recommended for older people who cant hear who like music

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are not functioning properly with poor connectivity. I will Have to replace through bose. I think beat buy sold me returned or resold items. .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Stephen, I am sorry to hear your pair of QuietComfort earbuds II have not been working as you would hope.
      if you are having issues with connectivity making sure you have cleared the Bluetooth device list on your phone and the headphones is always a great start, the steps for this can be found here https://bose.life/4aZqbjc


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great, intuitive controls, good battery life. Ideal for Android/iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bose only thing i would use. I use them on a daily basis.

    I would recommend this to a friend