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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $279.00

Customer reviews

Rating 4.3 out of 5 stars with 4181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,181 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Cannot say a bad word about them. Sound is excellent. Fit and stay in ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suck big time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a load of crap! I read the supposed "Pro" reviews of these and thought well they should know, and purchased them but had to send them back because of the high pitch sound and then thought well that was a one off so I got another pair and the same thing happened, sent those back and being a complete glutton for punishment apparently because I tried it a 3rd and final time and the same darn thing happened the high pitch ear killing so uncomfortable earbuds on the planet did it again proved that Bose is now in my opinion the absolute worst earbud maker. I'm sure you're asking why oh why did you try it the 3rd time? Well because back early 2000's I purchased a pair of Bose that were the cable kind and loved loved loved them and wore them like all the time, the sound was unreal but then they stopped working after 10 yrs so that was what I was looking for that incredible sound I had back then, But it's a no go so I will have to go back to my old stand by's the Galaxy earbuds. Bummer because when I make calls the caller can hear everything going on around me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      The experience you've had with the earbuds is not expected, and we would love to help with this. Based on the high pitched noise you're reporting. I suspect that the fit of the earbuds, and/or the stability rings was not allow a proper seal with your ear. This can cause unwanted and unexpected noises. Try the steps here https://bose.life/43WRKWK to help should you decide to try the earbuds again. The above steps can also help ensure that the microphone is correctly aligned for clear phone calls.

      Please also contact us https://bose.life/38DNELy should you need further support.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People here are great. Everything is well organized and easy to find. The employees are very helpful and knowledgeable. Thank you for the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my girlfriend. She loves them literally uses them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    not as good as the older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the fit is far superior to the original, but the battery life is nowhere near that of the original. also sometimes the volume works, and sometimes the noise canceling works. Very disappointing Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Charles, if you are experiencing a short battery life, please check out the recommended troubleshooting suggestions found on our product support page: bose.life/422bTZr. If the noise cancellation is not working, we have some recommendations for you to try that can be viewed here: bose.life/3MxOkBP. Should you need further assistance, please feel free to contact our technical support team, who will be more than happy to help: bose.life/3iazBx7.
      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is an outstanding product and the earbuds with noise cancelling are spot on. They cancel noise in restaurants for one. The latest innovation is the aware mode. When you want to speak to people at your table you can go to this mode and you hear them clearly. No need to remove the buds. It is the closest product to total silence that you can get for the money. My husband loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not aeem to take sweat well but over all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Earphones must buy them.they work with both android and ios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool lil earbuds, wish they stuck to the old full jell tips tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a wireless set of earbuds for a while and did not want AirPods becausei use more than 1 ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The battery is long lasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and the sales a person was so friendly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose sound quality for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound quality. Good price when you can get them on sale1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superior to Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but excellent sound quality. I really didn't want to spend almost 300 for earbuds, but I have tried everything else, and these are the best. My only minor complaint, is the secondary ear piece, does not fit perfectly in my ear

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you feel the sound quality is excellent on these and that you feel these are the best. The earbuds come with soft eartips and stability bands that come in three sizes. You can also take the Fit Test in the Bose Music app to make sure it’s just right.
      You can find guidance here to get the perfect fit https://bose.life/3VKsePW
      Thanks
      Matt - Bose Customer Service bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those catch any wind ot noice in the background. They have different modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is bose this mean the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice totally cancel noise and comfortable the battery take longer with charge ,holding nive in my hear so far so good thanks bose

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Have to reconnect offen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can connect 2 devices, but it has connect issues. Offen lost connect when music play. I have to remove it from Bluetooth list then reconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Nick,

      I'd recommend trying to steps here https://bose.life/3OKrIAP for help with it disconnecting, or if you need further help contact us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend, she loves them! She adjusted the fit and says they sound incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality works better than last version. I’m not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these better than airpods. I only use my airpods when i drain the battery on these which is rare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are great! Could be better with the controls but overall awesome buy!

    I would recommend this to a friend