Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Not great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality. Product is way better but poor quality. After using it for a year by now, I tried to pull out earplugs to change the size and surprisingly it broke into 2 parts
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello. I am glad to hear that you enjoyed the product. However, should you need assistance with any issue, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
QC-II VS QC-I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling and tremendous sound quality, however, the fit is difficult to get right. They constantly feel like they are going to fall out of my ears and I have tried all the different size adapters they come with. I've had the Bose Quiet Comfort gen I set and never had a fitment issue. That being said, the gen II is far superior is sound quality and noise cancelling than the gen I. I'm still debating about going back to the gen I, because of the fitment issue. Constantly feeling like they want to fall out of my ears overrides the superior sound quality of this product, in my opinion.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, glad to hear you love the sound of the QC Earbuds II! As well as testing all included sizes of ear tips and stability bands, have you seen the in-app tutorial? Please follow any remaining steps at https://bose.life/3KVxtrs. If you still have trouble, we have alternative sizes of ear tips/bands to try, so to learn more please reach out to us at https://bose.life/38Q1vZs so we can assist further. Sam - Bose Customer Support
- Pros mentioned:Sound quality
Good but connectivity is unacceptable
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds sound nice and have nice features but only the right earbud can be used by its self. If you try to use the left one alone they will simply disconnect because the bluetooth works by connecting to the right bud and the left bud connects to that. The fact that these earbuds are $300 and cant be used individually is completely unacceptable. And if Bose are willing to cut this corner, then who knows what other corners have been cut in this product or any other that they make.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your review. Independent earbud usage is available in the latest firmware update. Make sure you have the earbuds setup in the Bose Music app, and download the latest firmware version for the earbuds. If you need a guide our video here https://bose.life/3HzRFxL can help with how to update the earbuds. If you will require further assistance, reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Cons mentioned:Connectivity
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband, he said they never kept a charge and when ready to use them connecting them was difficult. We returned them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that your husband had to returned the QuietComfort Earbuds II due to charging and connectivity issues.
If you have any questions, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Comfort, Sound quality
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose QC II provide excellent sound quality, great comfort and convenience.
I would recommend this to a friend Great product from Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are top of the line Earbuds, purchased for my wife. I will get a pair for me too
I would recommend this to a friendGreat for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these a lot at the gym. Noise reduction is top notch and the features are easy to use, although they can be a bit sensitive at times.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for y son and he says they are fantastic
I would recommend this to a friendGreat sound but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is always the best but it only lasts 4 hours.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that you are not happy with the battery life of your earbuds. The battery life is usually 4-6 hours depending on the use. However, it only takes a quick-charge time of 20 minutes which will keep you going again for up to 2 hours. If you have further questions, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Average. Needs update
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, BUT if you like to do cardio or workout with a hoodie on or anything over your head with these in…DON’T!!! They will turn the volume up and down, turn your songs forwards and backwards. Just HORRIBLE while trying to get in the zone. If you’re one of those people who like to walk on a treadmill.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience! We’re glad you enjoy the sound quality of the earbuds, but we totally understand how frustrating it can be when the controls are unintentionally triggered while working out. We recommend adjusting the settings in the app or experimenting with how you wear them to minimize this. If this persists, feel free to reach out to support for additional tips or solutions.
Kind Regards,
Eric V. - Bose Customer Support
Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability-one earbud was washed and it still works.
I would recommend this to a friendGreat sounds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a giveaway for our company. Winner loves them
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this buds for my hubby which he likes so much.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
EXCELLENT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOSE always has excellent sound and quality - these fit great in my ears.
No, I would not recommend this to a friend Boss the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well despite the time and everything
I would recommend this to a friendBest in class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose ear pods are the best. Also the staff at Best Buy was super helful.
I would recommend this to a friendStill trying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these ear buds a hand full of times and have gotten comments on phone calls that they couldnt hear me or it was muffled. I have been hesitant to use them much after.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for the review. We're sorry to hear about the call quality issues. For a quick resolution, we recommend checking the microphone area for any debris and ensuring a secure fit. If the problem persists, please reach out to our support team for personalized assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Didnt live up to the name
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good and they are comfortable in ear, after about two weeks i had pairing issues with the left earbud
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brandon,
I'm happy that you're enjoying the sound quality and comfort of the earbuds. I can see you're having trouble with connecting the left earbud. Can you please try the steps here https://bose.life/3ZEHPDs for help with this, or contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Exceptional Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long-time Bose customer and these are easily the best headphones I’ve ever used. The sound quality is incredible but the upgrades to user-ability is the main reason to purchase. You can control the volume and other customizable actions from the earbuds by swiping up or down. The noise-cancelling capability is unmatched. These ear buds are worth the price.
I would recommend this to a friend Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good !! I LOVE IT very good price and at the store very good customer services
I would recommend this to a friend