Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Very easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for the ears 1 and 2. Is nice and smell good too. Ty for nice sound and will keep use it. Smell it.
I would recommend this to a friendOwner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this item because some one gave as a gift and I have already that item
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was very good. It is with in the standards of BOSE which i love.
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, but you’re not able to use just one airpod at a time because it keeps shutting off, especially when is the last one. And also when you’re on the call the other person can’t hear you.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you've been enjoying the audio of your headset. While single earbud listen with the left ear is not currently supported, we are working on adding a feature that will let you use either the right or left earbud independently for listening and calls. If you already have the QC earbuds II and use the Bose Music app, you’ll be notified when this update is available in mid to late January 2023.
Tegan - Customer Support
- Pros mentioned:Fit, Sound quality
As expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, sound is great and feels great in my ear.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Good, not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I absolutely hate touch controls. Every time I adjust the position of the earbud, I end up starting/stopping music or hanging up on someone. There should be an option to disable touch controls in the Bose app. Just like I can do with my old Google Pixel earbuds. I've also had problems connecting the earbuds to my phone. Sometimes I remove them from the case and they won't connect. Put them back into the case, close it, and try again. Then it'll connect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Matt,
We're happy to hear that you're loving the great audio quality of your headphones. The touch surface is located on the outer surface of both earbuds, if you need to adjust your earbuds, you may not have the correct stability band and ear tip combo, check out our guide here: http://bit.ly/3EPCNez
As for the connectivity concern, putting the buds back into pairing mode is a great first step. If this persists, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
goo job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
I would recommend this to a friendNot a good buy for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are only good for listening to music when talking on the phone people don’t like the sound
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We’re glad to hear that the sound quality works well for music, but we’re sorry to hear that phone calls haven’t been as good. It sounds like there might be some issues with the microphone or call clarity. We recommend checking any firmware updates or troubleshooting steps to help improve call quality. If the issue persists, our support team is always here to assist you at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
My real opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy these headphone WHEN THEY CONNECT!! Overall I don’t enjoy the haggle it takes just to connect them but when they do work they are very great. The touch sensor is very sensitive so while adjusting they do skip your music or turn it off. I dong also like that you have to connect them through the bose app and then it’ll work with your regular Bluetooth settings. Would I repurchase them NO. But nice color and great when they do connect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you like the color of your QuietComfort Earbuds II! However, I'm sorry to hear of the connection and touch function issues. Connection issues can be resolved by rebooting your smartphone, or testing another mobile device. We do recommend using the app for configuring your earbuds' settings, but you can forgo the app if you prefer. Our support team is on hand to assist further with the above issues: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Bass
Best noise canceling and transparency / aware mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and the transparency / aware mode is amazing. Very natural. Bass is nice and full. Overall like then much better than the AirPod Pros. Also don’t need to use my over ear headphones anymore since the noise cancelling on these is even better.
I would recommend this to a friend Great price match
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They price match me for the lowest price ever online
I would recommend this to a friendBose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love, love the "quiet/aware" option!! If make having headphones in safe i think!
I would recommend this to a friendMik
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality song i recommend cancelling noise i like very good
I would recommend this to a friendBose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by Best Buy always love shopping with them online.
I would recommend this to a friend- Cons mentioned:Connectivity
fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often disconnets when calling. Does not function as well when only using left bud.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Annon - if your QuietComfort Earbuds II are disconnecting on a call, try resetting the earbuds and rebooting your smartphone, which can stabilise the connection. Our team will be happy to assist you further regarding single-bud use: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose and all their products. Just what I wanted for my dad.
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas for my son. Had purchase Bose headphones in the past.
I would recommend this to a friendMy second set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the last generation. These did not disappoint either. Great performance.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Nice sound, hard to connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and feel of these! But everytime i want to pair them its a hassle, other brands do it automatically when you open them and put them in.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out! The earbuds will automatically pair to the last device when powered on. If this is not happening for you, please reach out to our Customer Support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Bass, Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and I absolutely love the bass on them
I would recommend this to a friend