Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
So much better than the AirPod Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Significantly higher quality experience than AirPods Pro. After having look for an AirPod replacement after my second pair began failing after 11 months of use (about the same as my first pair and both had struggled with intermittent muddy mic quality), I picked these up and the difference is stunning. Even the noise cancel is better.
I would recommend this to a friend - Cons mentioned:Connectivity
Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt stay connected as well as my jabra. I expected more. My older bose connected and stayed connected with no ossues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We'd love to help with your connection troubles. Try the guide here https://bose.life/47OjChg and reach out to us https://bose.life/contact for support.
Nic - Bose Customer Support
Wife LOVES them!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my wife's Bose Soundsport earbuds. She loves the Quiet Comfort 2's.
I would recommend this to a friend- Cons mentioned:Connectivity, Volume
Took them back.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had connection Issues, Volume suddenly changing on one of the earbuds. You can't Listen to left earbud by itself.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am sorry to hear you are having trouble connecting your earbuds and the volume is changing on one of the earbuds. I am certain our guide will make sure the earbuds work as they should https://bose.life/3MYpJrr
Firmware version 1.3.26 added the capability of independent single bud use. You can update the firmware by installing and setting up the Bose Music app: https://bose.life/3PUVrHY
If you still need further assistance, please feel free to reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Bose earbuds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Sound proof better than airpod pro 2. Comfortable.
I would recommend this to a friend Bose Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was defective I had to call customer service to have them help me with updating it and the sound cancellation didn’t work so I returned the product for the cost it should have been working perfectly.
No, I would not recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Charging
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds don’t stay in place to charge in the case so they aren’t charged when you go to use them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about your QuietComfort Earbuds II charging issue, Wesley. It sounds as if your charging case may not be working properly, so please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was great. Selected the best product for my application.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy does give the bedt products. I always shop here
I would recommend this to a friendLoving it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with my purchase. I will buy again. I'm in love with it.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good for iPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They actually don’t work good with iPhone for some reason take long time to connect and the sound it’s bad during phone calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Luis.
Thank you for posting. Sorry to hear about the connection and call issue you are facing with your earbuds. The earbuds are compatible with iOS 15 or newer. I would suggest that you clear the Bluetooth list of the earbuds and rebooting your phone to address the issue. https://bose.life/3RgsOEb. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound cancelling for sure! Easy to setup and Bluetooth works well
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was beyond amazing!! It just was not for me and my ears. They kept falling out and would not stay in, i would have kept them if it wasnt for them not being a good fit for my small ears.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the sound quality of the QuietComfort Earbuds II but I'm sorry to hear you've had issues with them falling out. This would suggest that you're wearing the wrong tips. We have a few different sizes of tip included in the box, and a sizing guide in-app which can be used to find the right size. If you come to the conclusion non of the tips fit, we also offer a alternate sizing kit.
If you need help with this, please reach out to our team via https://bose.life/3ET4mCs.
Kind regards,
Jeff - Bose Customer Support.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose very good jjfkjjjdiidjkrikrjjjrjjrjjriirijrjjr
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
All around headset winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, quick connect, great sounds quality
I would recommend this to a friend Sweetness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's awesome and I love the color and I always wear it when I go jogging
I would recommend this to a friendBose best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them easy to use very comfortable light weight with a compact case easy to carry around in your pocket.
I would recommend this to a friendBose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Could use a little help on the noise cancellation when talking. But it works great
I would recommend this to a friendTcolon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service ! I will always shop there because I know that I will get the Best Price . Thank You
I would recommend this to a friend